Information Technology System Administrator

America’s Test Kitchen and Food52 are seeking an IT Systems Administrator to join the Information Technology team in order to support, maintain, and elevate our core infrastructure and technology services. In this role, you will manage a dynamic hybrid environment encompassing end-user hardware and support, cloud services, virtualization, networking, security, and specialized high-performance storage tailored for our media and video production teams. This position is ideal for a versatile technologist who thrives on a blend of user support, hybrid systems administration, and strategic project work. You will work across multiple IT disciplines to deliver a secure, scalable, reliable, and frictionless tech experience for all ATK and Food52 employees and operational workflows. Key Responsibilities Systems & Infrastructure Administration: Maintain, upgrade, and optimize virtualization platforms, hybrid cloud services, backup/archiving solutions, networking, and enterprise storage - including high-performance media storage used in video production. Identity & Endpoint Management: Manage user lifecycles, access control, and licensing within Active Directory, cloud IdPs (Entra ID, Google Workspace), and MDM platforms (zero-touch deployment, Group Policies, and client configuration). End-User Support & Operations: Serve as an escalation point for technical issues, resolving Help Desk tickets promptly while identifying root causes to prevent recurring problems. Security & Risk Mitigation: Monitor security events, tune EDR/XDR tools, maintain patching schedules, and implement automated security policies to protect company assets and data. Efficiency & Documentation: Identify opportunities to automate operational tasks, streamline workflows, and maintain comprehensive technical documentation and end-user knowledge base articles. Required Qualifications 3-5+ years of experience in IT Systems Administration, Systems Engineering, or IT Operations. Hybrid Systems Expertise: Hands-on experience administering Windows, macOS, and Linux operating systems in a hybrid enterprise environment. Identity & Access Management: Deep knowledge of user lifecycle management across Active Directory, Entra ID, Google Workspace, or similar cloud IdPs. MDM & Endpoint Tools: Proven experience managing devices via modern MDM solutions (e.g., Jamf, Mosyle, Intune, Hexnode) using zero-touch provisioning and policy enforcement. Virtualization & Infrastructure: Hands-on administration of hypervisors (VMware, Hyper-V, Nutanix) and enterprise network/Wi-Fi stacks (Cisco, Meraki, Juniper, Ruckus). Storage Systems: Experience managing file servers and high-availability/high-performance storage (NAS/SAN), ideally supporting large media or video production files. Security & Backups: Experience with EDR/XDR and managed/automated security tools, automated patch management, and hybrid backup/disaster recovery solutions. Problem Solving & Communication: Excellent analytical skills with a proven track record of managing competing priorities and translating complex technical concepts to non-technical users. Preferred Qualifications Education & Certifications: Bachelor’s degree in a technical field (or equivalent practical experience), alongside relevant certifications (e.g., CompTIA Security+, Network+, CCNA, Microsoft, AWS, VMware, or other). Automation & Scripting: Practical experience with scripting languages (PowerShell, Bash, or Python) to automate administrative tasks and workflows. Location This position is located in our Boston, MA office in the Seaport district. It is the expectation that the person in this role will work a minimum of three days per week (Tuesday, Wednesday & Thursday) in the Boston office and 2 days per week remotely, but this is subject to change due to project and business needs. This role requires occasional off-hours work for patching, upgrades, and scheduled systems maintenance to minimize disruption to core business and production operations. Salary Range $70,000 - $80,000 The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. About America’s Test Kitchen The mission of America’s Test Kitchen (ATK) is to empower and inspire confidence, community, and creativity in the kitchen. Founded in 1992, the company is the leading multimedia cooking resource serving millions of fans with TV shows (America’s Test Kitchen, Cook's Country, and America’s Test Kitchen: The Next Generation), award-winning magazine (Cook’s Illustrated) and limited-edition newsstand issues, cookbooks, podcasts, FAST channels, short-form video series, and the ATK Essential Membership for digital content. Based in a state-of-the-art 15,000-square-foot test kitchen in Boston’s Seaport District, ATK has earned the trust of home cooks and culinary experts alike thanks to its one-of-a-kind processes and best-in-class techniques. Fifty full-time (admittedly very meticulous) test cooks, editors, and product testers spend their days tweaking every variable to find the very best recipes, equipment, ingredients, and techniques. Learn more at Why America’s Test Kitchen We’re passionate about cooking, and about creating the best place to work. We’re small enough for your ideas to make a big impact, and large enough to offer you opportunities to grow professionally at any stage of your career. We want you to take risks and make mistakes — that’s how innovation happens in our test kitchen, in our offices, and in life. We at America’s Test Kitchen believe food media can be a powerful force for social change. We are passionate about building an inclusive workforce that represents many different cultures, backgrounds, abilities, identities, and perspectives. About Food52 Food52 is an American food, home and lifestyle company celebrated for distinctive, original content, and a vibrant, deeply engaged community. Founded in 2009 by Amanda Hesser and Merrill Stubbs, Food52 began as a digital-first food community centered on cooking, storytelling, and home cooks supporting each other. Today, Food52 remains a source of inspiration for a loyal community united in their love of great food, thoughtful design, beautiful products, and the experiences that Food52 helps them create. In February 2026, Food52 joined the Culinary Media Group, a subsidiary of Marquee Brands LLC, alongside America’s Test Kitchen. Learn more at Food52.com #J-18808-Ljbffr