Operations Supervisor

Operations Supervisor – Shipping Location: Hanover Park, IL (This role is fully onsite) Hours: Second Shift, 1 pm - 9:30 pm Insight at a Glance 14,000+ engaged teammates globally #20 on Fortune's World's Best Workplaces list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally About the role Are you a driven leader with a passion for delivering technical solutions to both internal and external customers? We are looking for an Operations Supervisor to provide immediate supervision, assign tasks, maintain schedules, and verify the quality of technical service delivery. You will be responsible for ensuring that Insight's onsite and field service personnel are meeting and exceeding client expectations, while providing day-to-day supervision for the team's administrative functions. Key Responsibilities Coordinate personnel and processes within the operations area. Manage daily activities, assess the efficiency, and implement changes as necessary. Develop business practices to address the needs of Service Delivery, including efficient planning, forecasting, and resource management. Build and maintain relationships with all departments for effective communication and collaboration. Be Ambitious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we're looking for Bachelor's degree from a four-year college or university. 1+ years of related field service operations experience and/or training; or an equivalent combination of education and experience. Exceptional interpersonal and communication skills. Strong analytical, multitasking, and time management skills. What you can expect We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. What really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambitious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you! The position described above provides a summary of some of the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. #J-18808-Ljbffr Cyod