Cafe Manager

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. "The most important thing in life, whatever you do, has to be passion." Wolfgang Puck Success on our team starts with our culture: We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients. A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats. Our services require a CONCIERGE mentality, a bias to action with humble hospitality. We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to. We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships. We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy). Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. “I can have the best food, but if we don’t have good people, it won’t get you very far.” Job Summary Wolfgang Puck Catering is seeking a Café Manager to lead daily café operations at Crystal Bridges, while also supporting additional venue locations as needed. This role centers on creating a welcoming guest experience, fostering a collaborative team environment, and delivering consistently high-quality food and service. The Café Manager plays an important role in shaping the guest journey, balancing operational excellence with creativity and responsiveness. This is a great opportunity for someone who enjoys working across multiple environments, building strong teams, and contributing to a dynamic culinary program within a cultural setting. Key Responsibilities Support day‑to‑day café operations, ensuring a smooth, efficient, and engaging guest experience Partner with culinary, operations, and leadership teams to deliver high-quality food and service standards Lead, coach, and support team members to build an inclusive, positive workplace culture Assist with scheduling, staffing, and performance development to meet business needs Monitor inventory levels, ordering, and product quality to maintain consistency and reduce waste Ensure compliance with food safety, sanitation, and company policies Collaborate across venues, stepping in to support events or additional locations as needed Seek opportunities to enhance service flow, guest engagement, and operational efficiency Maintain a clean, organized, and welcoming environment for guests and team members What We’re Looking For Experience in café, restaurant, or hospitality operations (lead or supervisory experience is helpful) A supportive and approachable leadership style, with strong communication skills Ability to adapt and stay organized while balancing multiple priorities or locations Interest in food, hospitality, and creating meaningful guest experiences Comfort working in a fast‑paced, team‑oriented environment Attention to detail in both service and operational execution Willingness to learn, grow, and collaborate across teams Experience supporting multi‑unit or multi‑venue operations Familiarity with inventory management and scheduling systems Understanding of food safety standards and best practices Wolfgang Puck Catering is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Wolfgang Puck Catering are offered many fantastic benefits. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Wolfgang Puck Catering maintains a drugfree workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. #J-18808-Ljbffr