Assistant Property Manager

Job Description Harlowe, 10900 Point S. Drive, Charlotte, North Carolina, United States of America Assistant Property Manager Job Title: Assistant Property Manager Status: Non-Exempt Job Summary The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multi-family residential community. This role plays a key role in resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property. Responsibilities Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures. Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks. Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation. Assist with month-end close-out procedures, general ledger postings, and security deposit accounting. Assist in leasing efforts including showing units, processing applications, and executing lease agreements. Support lease renewal programs and educate new and prospective residents on community policies. Shop competitive properties regularly to maintain market awareness. Respond promptly and professionally to resident complaints, service requests, and inquiries. Promote resident satisfaction and retention through excellent customer service and proactive communication. Circulate community notices and correspondence on a weekly, monthly, or as-needed basis. Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting. Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws. Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing. Coordinate with the maintenance team to ensure timely unit turns and service requests. Act as on-site supervisor in the absence of the Property Manager. Assist in training and supervising property staff, delegating tasks as appropriate. Maintain open communication with ownership/management and provide community performance updates as needed. Qualifications High School Diploma or equivalent. Minimum of two years of experience in multifamily property management. Strong understanding of lease agreements, rent collection, and lease enforcement procedures. Proficient with Microsoft Office and Property Management software experience is a must. Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations. Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred. Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment. Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team. Must be customer-service oriented with the ability to interact professionally with residents and vendors. Valid driver’s license required (for operating golf carts if applicable). Note: This role is eligible for consideration under the company’s internship and federal/state employment laws as applicable. Benefits Competitive Salaries & Bonuses 401(k) Plan with Employer Matching Contributions Paid Time Off (PTO) & 10+ Paid Holidays Flexible Spending Accounts Company-Paid Long-Term Disability Company-Paid Life Insurance Short-Term Disability Health Savings Account with Employer Contributions Wellness Perks FinFit Financial Wellness Program Legal Resources Employee Apartment Discount Employee Referral Program Employee Assistance Program Tuition Reimbursement Volunteer & Community Service Opportunities Employee Recognition & Awards Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria. Veteran Friendly This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Harlowe, 10900 Point S. Drive, Charlotte, North Carolina, United States of America #J-18808-Ljbffr