People Operations Coordinator (6 Month Fixed Term Contract)

About Chainlink
Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world's largest financial services institutions have also adopted Chainlink's standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

About The Role

We're looking for a People Operations Coordinator (6 month Fixed Term Contract) to help deliver an exceptional employee experience across the entire team member lifecycle. As a key member of the People Team, you'll serve as a primary point of contact for employee support, manage People Operations processes, and help build scalable systems, documentation, and workflows that enable our global workforce to do their best work.

Your Impact

• Serve as the first point of contact for employee and manager People Team inquiries, providing timely, high-quality support.
• Manage and resolve helpdesk requests, escalating complex issues as needed.
• Execute employee lifecycle processes including onboarding, offboarding, job changes, and HR administration.
• Maintain accurate employee data and documentation across People systems.
• Create and maintain knowledge base content, process documentation, and standard operating procedures.
• Support compliance, records management, audits, and policy administration activities.
• Identify opportunities to improve processes through automation, AI, and operational best practices.
• Partner with cross-functional teams to continuously improve the employee experience.

Requirements

• 2-4 years of experience in People Operations, HR, Employee Services, Recruiting Operations, or a related field.
• Experience supporting employees or candidates in a customer-facing support environment.
• Experience working with HR systems and workplace tools such as Workday, Ashby, Jira, Confluence, Google Workspace, or similar platforms.
• Strong attention to detail and experience managing employee data and documentation with accuracy.
• Ability to prioritize and manage multiple requests in a fast-paced environment.

Preferred Requirements

• Experience supporting onboarding, offboarding, and other employee lifecycle processes.
• Experience working within a helpdesk, ticketing, or shared-services model.
• Familiarity with HR compliance, records management, and audit support.
• Experience creating documentation, SOPs, and knowledge-base content.
• Interest in using AI, automation, and technology to improve operational efficiency.
• Experience supporting globally distributed teams.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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