Operations Coordinator
Internal Revenue Service
Operations Coordinator
As an Operations Coordinator, you will:
- Serve as the focal point for coordinating and administratively handling more complex or unique calls and/or correspondence concerning the legal support work provided to the different functional areas.
- Identify, analyze, and resolve difficult issues or problems encountered by the support staff regarding court procedures and court documentation. Alert legal staff as to the nature of problem(s) and provide recommendations for resolving procedural issues/concerns.
- Monitor workflows through the office and the staff's efficiency in achieving their work goals, perform analysis, and recommend viable solutions such as workload redistribution and revised work processes and procedures to resolve problems of a procedural nature.
- Monitor the work of the legal assistants in the office to serve, as needed, as a back-up so that information is being properly inputted into office related systems and that reports are correctly and timely generated and distributed.
- Analyzes new directives, guidelines, and procedural changes received from business unit headquarters and courts.
- Provides administrative oversight and accountability for the accuracy of data and records that are inputted in the automated systems.
- Coordinate the overall mail operation of the Office. Review incoming mail and, as appropriate, establish administrative controls on certain items.
This is not an all-inclusive list. Additional Information:
- We may select from this announcement or any other source to fill one or more vacancies.
- Relocation expenses are not authorized.
- This is a non bargaining unit position.
- We offer opportunities for flexible work schedules.
- The salary range indicated in this announcement covers multiple locality areas. Your salary will be adjusted based on the post of duty for which you are selected.
The Jacksonville/Tampa and Philadelphia/Pittsburgh offices operate as Cluster Chief Counsel Offices. The selected candidate will be responsible for managing one of these clusters.
Vacancy posted 14 hours ago
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