CVP, Supplemental Health Product Lead

Group Benefit Solutions Product Manager

Location Designation: Hybrid - 3 days per week

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.

Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa); Philadelphia, PA (Pennsylvania)

We are open for a fully remote schedule for candidates located in Iowa.

What You'll Do:

• Develop and manage assigned product, serving as single point of contact, and owning product strategy, roadmap, and execution of end-to-end processes.
• Build and maintain a level of technical knowledge about the assigned products and services supported; act as the SME resource and point of contact for internal partners accountable for driving the overall experience direction.
• Work collaboratively with cross matrix partners to gather market intelligence about products, pricing, positioning, value propositions, channel conflicts/opportunities to inform development / implementation of winning strategies and tactics.
• Leverage competitive insights, market knowledge, and business acumen to create a vision for their supported products and services as well as a multi-year plan (or roadmap) to achieve it, with the goal of maximizing the value created over the short and long-term.
• Create, distribute, and educate sales teams (internal and external) with effective tools and materials that articulate the value proposition of assigned products and services; ongoing consultation as needed.
• Develop B2B strategies in partnership with Marketing to provide critical product information and consultation to clients and brokers.
• Responsible for key initiatives and critical functions in support of the roadmap in support of profitable growth (including new sales, in force growth, persistency, enrollment and participation results); lead cross-functional team(s) to deliver on the roadmap as they drive the work across the company end-to-end throughout the product lifecycle.
• Ability to leverage internal data and metrics to build their knowledge and drive effective business decisions; make business cases as needed to secure funding and organizational buy-in.

What You'll Bring:

• Bachelor's degree in business, health management or related field; with a minimum of 8 years of experience in the group insurance industry.
• Proven track record of developing strong relationships with matrix partners, distribution and vendors.
• Ability to identify strategic needs and lead with little or no direction, resource key projects, and drive sound business direction based on market findings.
• Open minded and creative – seeks 'out of box' solutions.
• Ability to provide leadership and direction to cross-functional teams to ensure successful outcomes.
• Ability to drive results for multiple key objectives simultaneously and prioritize the work.
• Goal oriented and personally accountable; resourceful and self-directed.
• Ability to work effectively in dynamic, rapidly changing, team-based environment.
• Act with agility and start up mentality; be prepared to engage quickly, switch gears, and take the next best action.

Required Competencies:

• Results - Proven track record of developing successful relationships with third party vendors, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness.
• Strategic and Drive Innovation - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
• Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners.
• Communication - Strong and effective communication skills; ability to create and communicate a compelling vision internally and externally.
• Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.

Location & Work Model:

Hybrid setup with flexibility to work remotely for Iowa candidates. There is expected occasional travel to New York, Philadelphia, or other strategic collaboration locations.

Pay Transparency:

Salary range: $119,000 - $175,000 (New York City, Philadelphia) // $119,000 - $155,000 (Chattanooga, Iowa)

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits:

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Diversity Promise:

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.