District Director of Patient Services

Job Description

Aramark Healthcare+ is seeking a District Director of Patient Services, Compliance and Safety for Cleveland Clinic system in Ohio. This position requires a Registered Dietitian (RD/RDN) credential. 

Location: Onsite at Cleveland Clinical Akron General in Akron + Monthly Travel to Six Hospitals. 

Compensation Data

COMPENSATION : The annual salary range for this position is $110,000 to $115,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Provide direct oversight for patient dining program across Cleveland Clinic hospitals to ensure meals are properly prepared and delivered to patients
• Develops patient menus with culinary team to ensure compliance with Cleveland Clinic and regulatory standards
• Collaborates in maintaining CBORD system and making necessary updates to menu items, patient diets, food allergies, etc. 
• Acts as a liaison with clinical nutrition team to ensure effective communication between departments
• Ensure Joint Commission compliance and readiness, and conduct routine safety inspections at all hospital sites with corrective action plans. 
• Oversees safety and incident reporting using client and Aramark resources
• Analyzes patient satisfaction data realted to contractual standards
• Regularly update patient dining polices and procedures
• Maintain effective client and customer rapport for mutually beneficial business relationships.
• Develops and evaluates patient and nurse rounding program at assigned sites
• Identify client needs and communicate operational progress. 
• Create value through efficient operations, appropriate cost controls, and profit management.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's degree in nutrition, dietetics or related field required. Master's degree preferred
• Registered Dietitian Nutritionist (RDN) credential required
• At least 5 years of healthcare food service/patient services experience preferred
• Proficient knowledge of CBORD preferred
• Excellent interpersonal, customer services and organizational skills required. 
• Ability to travel to Cleveland Clinic sites monthly
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Conditions of employment may or may not include busy hospital and outpatient settings, from patient rooms/floors to kitchen/serving areas.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on  Facebook ,  Instagram and  Twitter .