Office Manager

Office Manager

RoslinCT is a world-leading cell therapy contract development and manufacturing organization creating cutting-edge therapies that change people's lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.

The Office Manager will be based out of our Hopkinton, MA office and provide support to the senior leadership team as well as the broader site team. The Office Manager oversees the daily administrative operations of the organization, ensuring the office runs efficiently, safely, and professionally. This role combines administrative expertise, operational coordination, and strong communication skills to support staff, streamline processes, and maintain a productive work environment.

How You Will Make an Impact:

• Greet and process visitors, track and ensure compliance with the RoslinCT Visitor policy & procedures.
• Provide administrative support to leadership, including calendar management, meeting coordination, and document preparation. Maintain confidentiality in all interactions.
• Manage the schedule of those supported, schedule meetings and make travel arrangements for department members, visitors, partners, and vendors as needed.
• Coordinate with executive assistants in global offices (Edinburgh and London) to facilitate executive scheduling, information flow, and operational alignment across time zones.
• Support People & Culture in coordinating new hire orientations, training, events, and other employee engagement activities.
• Maintain Compliance as it relates to company policies. Ensure department-related vendor and legal documentation is filed in compliance.
• Provide guidance, as needed, to any member of the team, regardless of the reporting structure.
• Arrange onsite and off-site meetings, ensure registration, hotel and travel for various conferences are completed.
• Coordinate internal, external and vendor-related meetings. Accountable for meeting planning and organization, books conference rooms, arranges catering and compiles meeting materials.
• Provide telephone support, assumes responsibility for copying, and developing and maintaining files.
• Responsible for monitoring inventory and ordering and stocking office supplies for the on-site team
• Ensure the conference rooms, client offices and kitchens are neat and tidy at all times
• Submit Facilities and IT requests, as needed
• Actively assess team needs and be able to suggest effective solutions.
• Other duties as assigned.

What You Will Bring:

• A highly organized work style that ensures the timely execution of tasks.
• A mindset that ensures accurate results.
• Effective problem-solving capabilities.
• Strong oral and written communication skills.
• Strong organizational and multi-tasking abilities
• Ability to work independently and exercise sound judgement

Qualifications:

• Bachelor's degree in communications, business management, HR, or related discipline
• 5+ years of relevant experience
• 5+ years of administrative support of senior-level management
• Proficiency in MS Word, Excel, PowerPoint, and MS Outlook
• Strong attention to detail
• Must be able to work in a fast-paced environment with demonstrated ability to simultaneously manage multiple competing tasks and demands.
• Strong interpersonal skills: position continually requires demonstrated poise, tact, and diplomacy.
• Must be able to handle confidential information and issues effectively and without breach of confidentiality
• Experience working in a CDMO/life sciences environment
• Experience with expense reporting systems/software

Working Conditions:

• This is a fully onsite position.
• Standard office environment with regular in-person presence required.
• Professional attire and demeanor
• Occasional lifting of up to 20–25 lbs. (supplies, office equipment).
• May require occasional early mornings or evenings for events or meetings.

Final compensation will be based on a variety of factors, including education, experience, technical expertise, specialized skill sets, market demand, internal equity, and business needs.

At RoslinCT, we offer more than just competitive pay. Our comprehensive Total Rewards package is designed to support your health, financial well-being, and professional development throughout your career. Benefits include medical, dental, and vision insurance, educational assistance, a 401(k) program, and a variety of additional resources to help you thrive both personally and professionally.

All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.

RoslinCT is proud to be an equal opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.