Training Director

Oversee teaching and equipping Team Members to align with the goal of being The Colony’s most caring company. Responsibilities Oversees all certifications and periodically reevaluates the program for continuous improvement. Completes orientation with all new hires. Equips all Team Members to be able to teach new hires. Makes sure everyone stays up to date on certifications. Keeping all Team Members current on Food Handler cards. Manages any certification-based pay increases and communicates them with leader overseeing payroll. Makes sure new Team Members are certified in a timely manner and works with the scheduler in making this happen. Helps facilitate follow-up teaching with Team Members struggling in different areas. Makes sure new menu item procedures are communicated and taught to Team Members. Works with Executive Directors and/or Ops Leads on any leadership-based certifications for Team Members. Communicates important information with the rest of the leadership team. Qualifications Previous Chick-Fil-A experience is required. Consistently demonstrates care for Guest and Team Members. Has demonstrated good communication and organization skills. Has excelled as a Team Member and teaching others. Well versed in Pathways and Kitchen iQ. Has less than 10 pts infractions per quarter. Able to meet with Operator once a month. Measurement for success Team Member certification success. Timeliness of completing responsibilities. Feedback from Team Members and Leaders. Effectiveness of communication with other Operator and other leaders. Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr