Director of Talent

Job Description

Job Description

Position Title: Director of Talent

Safety Sensitive: No

Supervisor’s Title: Chief People Officer

FLSA Status: Exempt

Department: People and Culture

Division: Human Resources

This is an onsite position. This role will not be remote.

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity in alignment with the company’s mission, vision, and goals.

WHO WE ARE

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It’s what moves a city forward to become a better place of opportunity and community. Mobility reflects a city’s vitality, potential, and civic priorities. It makes a city a better home and a better place to visit. At IndyGo, getting people from one place to another is about more than just moving riders. It’s about helping our riders reach their hopes and dreams, their education and careers, their families and friends, their health and well-being, and another day of life in Indianapolis and the surrounding areas. We’re here because you’ve got somewhere to be—and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go with IndyGo.

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism.

Accountability : We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. 

Adaptability : We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community. 

Workplace Culture : We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion : We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication : We value open and honest conversations with each other, our riders and the community.     

Excellence : We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety : We ensure safe and secure environments.

BENEFITS WE OFFER

• Full-time positions with guaranteed 40 hours per week
• Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
• Free on-site wellness clinic for employees and their families
• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

POSITION PURPOSE

The Director of Talent is responsible for developing and executing a comprehensive talent strategy that ensures IndyGo attracts, develops, and retains a high-performing workforce aligned with organizational priorities. This role leads talent acquisition, onboarding, and learning & development, integrating these functions to strengthen workforce capability, leadership pipelines, and overall organizational effectiveness. The Director serves as a strategic partner to leadership, aligning talent initiatives with operational and business outcomes.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Talent Strategy & Workforce Planning

• Develop and implement an enterprise talent strategy aligned with organizational goals and workforce needs
• Partner with executive and operational leaders to forecast talent needs and identify capability gaps
• Establish workforce planning processes to support both short- and long-term staffing requirements
• Build proactive talent pipelines for critical and hard-to-fill roles

Talent Acquisition

• Lead and optimize full-cycle recruitment strategy, including sourcing, selection, and hiring processes
• Develop and execute employer branding strategies to enhance IndyGo’s position as an employer of choice
• Ensure recruitment practices support diversity, equity, and inclusion objectives
• Monitor and improve recruiting performance through data, metrics, and market insights

Onboarding & Talent Integration

• Design and oversee a comprehensive onboarding strategy that supports employee integration and early success
• Ensure onboarding programs are structured based on role type and level
• Improve new hire engagement, retention, and time-to-productivity

Learning & Development

• Develop and lead enterprise learning and development strategies that build critical organizational capabilities
• Oversee leadership development, compliance training, and professional development programs
• Align learning initiatives with business priorities and performance expectations
• Evaluate program effectiveness and continuously improve learning outcomes

Performance & Talent Development

• Partner with HR leadership to align talent development with performance management processes
• Support development of high-potential employees and succession planning efforts
• Ensure development strategies are tied to organizational goals and measurable outcomes

Leadership & Functional Management

• Lead and develop the talent acquisition and learning & development teams
• Establish clear goals, priorities, and performance expectations for the function
• Drive operational excellence through process improvement and effective use of technology
• Manage external vendors and platforms supporting talent acquisition and development

Data, Analytics & Continuous Improvement

• Establish and monitor key talent metrics, including hiring effectiveness, retention, and development outcomes
• Utilize data and analytics to inform decisions and improve program effectiveness
• Stay current on industry trends and implement best practices

SUPERVISORY RESPONSIBILITIES

• Directly supervise team members within talent acquisition and learning & development
• Provide leadership, coaching, and performance management
• Ensure alignment with organizational policies and applicable laws

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree required; advanced degree or HR certification preferred
• 8–10+ years of progressive experience in talent acquisition, learning & development, or talent management
• 3–5+ years of leadership experience preferred
• Experience working in complex or operationally intensive environments preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated ability to operate as a strategic partner to business leaders
• Strong understanding of workforce planning, recruitment strategy, and employee development
• Ability to translate business needs into actionable talent strategies
• Experience using data and analytics to drive decision-making
• Strong leadership, communication, and stakeholder management skills
• Ability to lead change and drive adoption of new initiatives
• Experience with HR systems (ATS, LMS, HRIS)

Working Conditions

• Office-based work environment. Regular on-site presence is considered an essential function of this senior leadership role due to the need for in-person collaboration and operational leadership
• Ability to remain stationary for extended periods
• Occasional local travel may be required

Equal Opportunity Employer

IndyGo is an Equal Opportunity Employer and values diversity, equity, and inclusion in our workforce