Senior Manager, SRE Risk Advisory and Oversight

As the Senior Manager, SRE Risk Advisory and Oversight, you will play a key role in providing technical leadership, subject matter expertise, and effective challenge over the enterprise's software engineering and Site Reliability Engineering (SRE) practices. You will leverage your deep engineering background and modern technical skills—including leveraging Gen AI tooling and automation—to ensure our customer experiences remain seamless and highly reliable. You will provide subject matter expertise, oversight, and effective challenge of key technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the Second Line of Defense, this position will also collaborate closely with associates in first line technology, the Lines of Business, as well as other Second Line of Defense risk management offices to perform and support evaluations of the effectiveness of the company’s resilience posture and offer independent advice and recommendations regarding ways to further mature resilience capabilities. Essential Functions (Responsibilities) Provide Risk Advisory & Technical Leadership: Deliver independent, advisory-based technical leadership when assessing the design, development, and scalability of cloud-native systems against SRE best practices and enterprise risk appetites. Provide Effective Challenge: Evaluate proposed and current cloud engineering practices, ensuring robust strategies are in place for automation, resiliency, performance, and monitoring. SRE Subject Matter Expertise: Act as a trusted advisor on core SRE pillars, advising teams on the maturity of their Service Level Indicators/Objectives (SLIs/SLOs), error budgeting, toil reduction, and release engineering (CI/CD) pipelines. Drive Modern Tech & AI Integration: Keep up-to-date with cutting‑edge technology, standards, and tools—specifically cloud‑native architectures, containerization, and the integration of emerging AI/ML technologies to optimize reliability and automation. Perform Independent Assessments: Conduct independent risk reviews of cloud infrastructure, software delivery lifecycles, and observability architectures to identify systemic resilience risks. Executive Communication & Reporting: Draft and publish independent, data‑driven risk materials for senior management and executives, translating complex engineering risks into clear business implications. Stakeholder Engagement: Build strong, collaborative relationships with first‑line engineering leaders, product managers, and architects to communicate technology risks effectively and drive consensus on risk‑mitigation strategies. Basic Qualifications Bachelor’s Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of software engineering, site reliability engineering, or information technology At least 3 years of experience with cloud implementations (AWS, GCP, Azure) At least 2 years of experience with open‑source programming languages Preferred Qualifications Master’s Degree in Computer Science or an Engineering discipline Professional certification (AWS Cloud Practitioner, AWS Certified Solutions Architect, AWS SysOps Administrator) Demonstrated understanding of cloud‑native and container stacks Experience with enterprise monitoring, observability, and alerting toolsets (Splunk, Prometheus, Datadog, ELK, PagerDuty) Proven experience drafting analytical assessments or technical white papers for senior executives and decision‑makers Ability to work independently in a fast‑paced environment, taking a lead advisory role on high‑visibility resilience initiatives Prior experience working in financial services or another highly‑regulated sector At this time, Capital One will not sponsor a new applicant for employment authorization for this position. McLean, VA: $229,900 - $262,400 for Sr Manager, Cyber Technical New York, NY: $250,800 - $286,200 for Sr Manager, Cyber Technical Richmond, VA: $209,000 - $238,500 for Sr Manager, Cyber Technical Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. #J-18808-Ljbffr Capital One