Restaurant Manager - Stillwell's Steakhouse

Who We Are

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hotel Swexan.

The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.

Intimate, immersive, and transportive. Hotel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Stillwell's

Stillwell's is a classic American steakhouse with a Texan sensibility. It presents an intimate space and dining experience, paired with a stellar wine list that includes exclusive labels from Hotel Swexan's cellar.


Summary

The Restaurant Manager maintains revenue, profitability, and quality goals. They ensure efficient restaurant operations and keep product, productivity, quality, and customer service standards high. They oversee the daily operations of the Restaurant and comply with all health and safety regulations. They lead by example and uplift the staff to guarantee a pleasant dining experience.

• Coordinate the day-to-day operations of his/her unit during each shift and ensures all FOH and BOH SOP’s (including HACCP) are duly followed and fully executed.
• Is visible, hands on, and ensures a strong personal presence in FOH (mainly during peak hours) and BOH areas. Whenever needed, takes an active part in guest’s service duties (welcoming guests, escorting guests to tables, taking guest’s orders, clearing tables, etc.)
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Oversees preparation of food and beverage items.
• Ensure that company and statutory hygiene standards are maintained in all areas.
• Review schedules for the operation of the restaurants, to ensure the highest level of guest service while also monitoring labor costs.

Required Education & Experience

• High School diploma or related field
• Minimum of 2 years of leadership experience in a fine dining restaurant or related
• Proven developer of people
• Ability to work on feet for at least 8 hours.
• Strong financial and P&L management skills
• Excellent problem-solving and conflict-resolution skills

Equal Opportunity Employer


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