Student Services Front Desk Assistant (Administrative Coordinator 4)

Administrative Coordinator

New Orleans Center for Creative Arts is a regional public, pre-professional arts training center that offers students intensive instruction in culinary arts, dance, media arts: filmmaking & audio production, music (classical, jazz, vocal), theatre arts (drama, musical theatre, theatre design), visual arts, and creative writing, while demanding simultaneous academic excellence. The Administrative Coordinator is a key member of the student services team and interacts with students, staff, faculty, parents, and visitors daily! This position provides administrative support by assisting in the management of the workflow of information between the public and the Administrative Leadership Team in a dynamic and creative educational environment. This role is ideal for a professional who is organized, detail-oriented, customer-service focused, and enjoys working in a dynamic and creative educational environment dedicated to student success and artistic excellence. An ideal candidate should possess the following competencies:

• Accepting Direction: Follows directions reliably, adjusts to feedback, and completes tasks on time.
• Demonstrating Accountability: Owns results, meets standards, and responds to feedback professionally.
• Following Policies and Procedures: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.
• Adapting to Change: Adjusts quickly and stays effective during change.
• Communicating Effectively: Communicates clearly, listens actively, and explains complex ideas well.
• Demonstrating Initiative: Takes ownership, solves problems, and follows through.
• Displaying Professionalism: Follows policies, meets expectations, and communicates clearly and respectfully across situations.
• Focusing on Customers: Understands customer needs, communicates clearly, and delivers timely, reliable service.

Minimum Qualifications: Three years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification: The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information:

• Maintains an organized, professional and friendly office environment while supporting the policy and procedures of the institution.
• Assists in maintaining workspace operations, including monitoring printers, postage meter and supplies as well as distributing incoming mail and packages and organizing outgoing mail and shipments.
• Maintains confidentiality of all information encountered and disseminates information to the appropriate stakeholders for response.
• Uses systems such as PowerSchool SIS, application software, enrollment software and Google Suites.
• Maintains attendance recording and documentation per state and institution procedures.
• Organizes, maintains and disseminates information related to enrollment.
• Manages communications with all stakeholders including families, faculty/staff, vendors and external stakeholders.
• Participates in First Aid and Medication Administration training and provides support in these areas to Health Services, as needed.
• Maintains current and archived student records.
• Provides assistance and support to Supervisor in problem solving, project planning and management, and development and execution of stated goals and objectives.

Position-Specific Details: Appointment Type: Probational or Promotional Work Schedule: This is a full-time position working 40 hours per week, Monday through Friday, from 7:30 am - 4:00 pm. Additional Holidays and Leave: NOCCA is an arts-conservatory holiday. We recognize holidays that schools normally observe. Some examples of additional holiday days are the week of Mardi Gras, the week of Thanksgiving, and two weeks for Winter Break, which includes Christmas and New Year's Eve.

How to Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Please attach a letter of interest, resume, and at least three professional references to your application. You may also send these documents in PDF format via email to View email address on click.appcast.io the guidelines described below.

• Please note in the SUBJECT line of the email: ADMINISTRATIVE COORDINATOR 4, Last Name, First Name

Contact Information: For further information about this vacancy, contact:

Maisha Joshua HR Director New Orleans Center for Creative Arts View email address on click.appcast.io