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Bilingual Customer Care Specialist

$15.98 per hour

Abacus Corporation

Job Title

Provided exceptional customer service in both English and Spanish while accurately processing cash, credit, and debit card transactions. Assisted a diverse customer base by answering questions, resolving concerns, and ensuring a positive shopping experience. Maintained accuracy in handling cash drawers, balancing registers, and following company policies and procedures. Supported daily store operations by stocking merchandise, maintaining a clean work environment, and collaborating with team members to meet customer needs.

Key Responsibilities

  • Processed customer purchases, returns, and exchanges accurately and efficiently.
  • Delivered outstanding customer service in both English and Spanish.
  • Handled cash, credit card, and digital payment transactions.
  • Balanced cash drawer and maintained transaction accuracy.
  • Assisted customers with product information, promotions, and store policies.
  • Resolved customer concerns professionally and effectively.
  • Maintained a clean, organized, and welcoming checkout area.
  • Collaborated with team members to ensure smooth store operations.
  • Supported inventory restocking and merchandising as needed.

Skills

  • Bilingual (English/Spanish)
  • Customer Service
  • Transaction Processing
  • Problem Resolution
  • Communication Skills
  • Attention to Detail
  • Team Collaboration
  • Time Management

Payrate $15.98 hourly

Abacus Corporation
Vacancy posted 3 days ago
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