Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:
I opened my agency in 2019 and currently lead a team of five. Before becoming an agent with State Farm, I worked as an Assistant County Prosecutor and attorney. That background helped shape my attention to detail, problem-solving skills, and passion for helping people through important decisions and challenges.

Giving back is a major priority for me. I’m heavily involved in charitable organizations focused on feeding the homeless and recently helped support an effort that packaged 250,000 meals for people in need. Serving the community and helping others is a core part of who we are as an agency.

Our agency offers extensive training and development opportunities, support through the Aspirant program, a 401(k), licensing reimbursement, and a strong emphasis on work-life balance. I care deeply about creating an environment where team members feel supported, valued, and encouraged to grow both personally and professionally.

Our culture is truly family-oriented and built around kindness, respect, and teamwork. I’m looking for someone who values positivity, collaboration, and genuinely caring for others. If you’re looking for a supportive office where people work together, grow together, and make a meaningful impact, this could be a great fit for you.

Location Address: Parma, OH 44134

At STEVEN MCINTOSH - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.