Senior Systems Testing Analyst

Job Description and Duties

Please note that this is a limited-term position with the possibility of being extended up to 24 months or becoming permanent.

Anticipated Interview Dates: We anticipate holding in-person interviews in June 2026.

Business Hours: 8:00am to 5:00pm

Current In-Office Requirement: Two (2) days , Mondays and Tuesdays

The CalSTRS Employer Services Division is seeking a motivated individual to work as an Analyst II on the Employer Help Team.

The Employer Services (ES) Division is the primary communication interface with the plan’s participating employers. It is also the custodian of the members’ accounts from election to benefit/termination status. Over a million contribution lines are submitted monthly from participating employers and ES staff ensures the timeliness and accuracy of the contribution data.

The Testing & Employer Support Team tests for consistency and accuracy of member accounts when processes change, systems are enhanced, or business areas implement process improvements. The team acts as a liaison between Employer Services and Technology Services; uses the system development life cycle methodology; studies the impact of policy, legislative and regulatory changes to the corporate database and employer payroll systems; identifies, analyzes and recommends revisions to employer reporting file specifications, business rules, integrity checks and how those changes impact the reporting of payroll data; and performs system testing to validate the outcome of data change requests on member data.

Under the direction of the Supervisor I, the Analyst II operates as the Senior Systems Testing Analyst in the Testing & Employer Support unit, performing a wide range of analytical assignments to resolve complex employer reporting and uphold the Teachers’ Retirement Law (TRL). The incumbent also serves as a subject matter expert, guiding employers, resolving escalated reporting issues, supporting cross functional projects like Pension Solution, and developing training and process improvements for internal and external stakeholders.

The ideal candidate will possess the following skills:

• Ability to apply excellent time management skills used for efficient completion of projects; prioritize competing assignments; and meet deadlines.
• Ability to handle multiple changing priorities.
• Ability to communicate effectively, both orally and in writing, with all levels of staff and management.
• Excellent communication and people skills.
• Ability to provide a high level of customer service.
• Ability to work effectively as a team player and work collaboratively across teams.
• Ability to work independently and in a team environment.
• Excellent analytical and critical thinking skills.
• Analyze problems, develop alternatives, and recommend appropriate courses of action.
• Demonstrated ability to analyze and solve complex problems, draw logical conclusions and complete staff work.

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.

Does this opportunity seem right for you? If so, see the  Application Instructions  section below and apply now.

You will find additional information about the job in the .

Working Conditions

CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs.

All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.

Special Requirements

Statement of Qualifications

Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an in-person interview. 

When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, 12-point font, and address the following questions:

1. Describe your philosophy of Customer Service?
2. Please describe how your education, experience, and background have prepared you to perform the job duties of this position.

Exam

This position requires a current Analyst II examination. If you need to take the examination or if your score has expired,  click here to gain list eligibility.

CalSTRS Personal Trading Program

Investment Branch employees are required to participate in the CalSTRS Personal Trading Program which allows CalSTRS to monitor employees’ personal trading transactions in order to reduce risks associated with insider trading, front running, and misusing material non-public information. Upon accepting a position within the Investment Branch, you will be required to disclose your personal broker account information and be required to utilize a personal broker from a designated list as provided by CalSTRS.

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a  Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the  Conflict of Interest Code that applies to CalSTRS team members and the  Political Reform Act , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a  Statement of Economic Interest (Form 700) .

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• More than four weeks of vacation/sick leave for leaders
• More than three weeks of vacation/sick leave for staff
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal 

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

Additional Application Instructions

• Electronic applications through your CalCareer account are highly recommended.  If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-430-5393-905, RPA 808-809, JC-518465
• If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
• Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
• Candidate may be selected by application packet review only.
• Multiple positions may be filled from this recruitment.
• Submission of an incomplete STD 678 may result in disqualification. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required. Please see the Special Requirements section of the job posting for detailed instructions.