Director/Head of Operations

Who: TenX Strategies Position Title: Director/Head of Operations Compensation: $90,000-$100,000 About TenX Strategies TenX Strategies exists to help great causes transform their effectiveness by 10xing their fundraising. Founded by Kevin Gentry, formerly Vice President at Stand Together and Vice President for Special Projects at Koch, TenX coaches, trains, and partners with nonprofits that are ready to Go Big. The firm also produces the Going Big! podcast and the Tips to TenX webinar series. The Opportunity TenX is growing. Growth is good. Growth is also complicated. More clients, more staff, more subcontractors, and more jurisdictions mean more obligations to track. Now, these obligations are outgrowing the systems initially put in place, and TenX has a need for a strong organizational mind to lend their skills to take them to the next level. TenX is hiring its first dedicated operations leader to own the back office: figure out what systems a firm of TenX's size should have today and as it scales, then build them. You'll inherit a working but patchwork set of tools and accounts and turn it into an organized, largely automated operation that frees leadership to focus on clients and marketing. This is a builder role. If you like taking something messy and making it run itself, keep reading. What You'll Own The work touches four groups: clients (nonprofits), government (local, state, and federal), employees, and subcontractors. Finance & Revenue Operations Manage invoicing, payments, and collections Build and maintain revenue forecasts Track client referrals Review and manage client and subcontractor contracts Oversee tax payments and coordinate with outside accountants and bookkeepers; evaluate tax strategy as the firm grows Compliance & Registrations Handle new business registrations and renewals at the local, state, and federal levels Manage filings and audits Own a master compliance calendar so nothing lapses People Operations & HR Administer payroll and benefits in ADP RUN Run onboarding for new hires, including retirement benefits enrollment Process employee reimbursements Draft and maintain business and HR policies (AI use, media, parental leave, and whatever comes next) and track staff acknowledgements Systems & Infrastructure Audit current systems and identify gaps against best practices for a firm of TenX's size Design and implement tracking (to potentially include integrations and automation) across ADP RUN, QuickBooks, and Google Workspace Develop storage and organizational practices for reusable content Transition accounts set up under the founder’s personal names and contact information to organizational ownership Document processes so institutional knowledge lives in systems, not in anyone's head Team Support & Special Projects Support major team initiatives, including the annual retreat Research and recommend new policies as new situations arise What You Bring 5+ years of experience in operations, business management, or finance/HR operations, ideally at a small firm, consultancy, or nonprofit Hands‑on experience with QuickBooks and ADP RUN (or similar payroll platforms); HubSpot a plus; preferred background with Google Workspace Working knowledge of small‑business compliance: registrations, payroll taxes, and entity filings (S‑Corp experience a plus) A systems mindset and comfort with automation tools Exceptional organization and follow‑through Sound judgment and discretion with confidential financial and employee information The confidence to bring leadership recommendations, not just questions Who Thrives Here You see a scattered set of logins, deadlines, portals, and spreadsheets and get excited, not anxious. You want to be the person everyone relies on to know where things stand. And you're looking to put down roots. Over time, this role becomes the keeper of a large body of contacts, accounts, and processes, so TenX is looking for someone who plans to stay and grow with the firm for the long haul. #J-18808-Ljbffr TenX Strategies