Inside Sales Representative | Part-Time | Coachella Valley Firebirds

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Coachella Valley Firebirds are looking for an energetic, self-motivated person who has a passion for sports and ticket sales. The Inside Sales Representative participates in a sales development program geared to prepare entry level candidates for a career within the sports sales industry and Oak View Group. This individual will receive detailed and comprehensive sports sales training with a strong focus on developing the skills necessary to become an industry sales leader. The training will benefit the individual's career growth as a full menu sports sales representative.

This opportunity would consist of generating business relationships in order to gain revenue by selling season tickets, partial game plans, group tickets, and premium seating for the Coachella Valley Firebirds of the American Hockey League. A core function of a Coachella Valley Firebirds Inside Sales Representative is proactively and aggressively generating new revenue through outbound calls, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals. Our representatives also utilize sales enablement tools to maximize their outbound activity and increase their opportunity to close sales on appointments.

This role is part-time and will pay an hourly wage of $20.00-$21.00 and is sales commission eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 1, 2025.

About the Venue

America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Generate revenue using all sales methods, including cold calls, face to face appointments, arena tours, prospecting, and networking
• Manage accounts in order to exceed established sales goals
• Conduct high amounts of new business calls on a daily basis
• Aggressive prospecting in order to generate new business relationships
• Conduct face to face sales presentations with prospects and potential customers
• Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication phone calls, emails, mail, etc.
• Work all home games to ensure great customer service to all clients and fans
• Take part in department-wide outbound call Sales & Service campaigns
• Other duties as assigned by the Director of Ticket Sales & Service and other sales managers
• Meet or exceed weekly, monthly, and annual sales goals and activity requirements

Qualifications

• BA/BS Degree (4-year) preferred
• Prior sports sales is a plus
• Strong verbal and written communication skills
• Motivated to start/continue career in professional sports
• High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum
• Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
• Ability to conduct face to face meeting
• Minimum expectation of 80 activities per day
• Competitive, self-motivated and creative-thinking skills and a team-first attitude
• Ability to work flexible hours including evenings, weekends, and holidays
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.