Desktop Technician
Pomeroy
Key Requirements Strong foundational knowledge of Information Technology, including hardware, software, and basic network troubleshooting Hands-on experience with desktop support, end-user assistance, and ticket management systems Ability to quickly learn and adapt to new technologies, tools, and evolving processes Strong problem-solving skills and attention to detail Excellent communication and customer service skills Preferred Qualifications Previous experience in a Help Desk or Desktop Support role Familiarity with enterprise environments (AD, ticketing tools, device imaging, etc.) Understanding of IT service management processes and best practices Core Expectations Provide reliable on-site technical support to end users Maintain a professional and customer-focused approach Demonstrate flexibility and a willingness to adapt to change in a fast-paced IT environment Collaborate effectively with team members and leadership #J-18808-Ljbffr
Vacancy posted 4 days ago
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