Channel Performance Manager

Rhee Bros., Inc. is one of the largest importers of Asian food in the United States. Our mission is to provide our customers best-in-class distribution services through innovative products, sourcing, and logistics solutions in Pan-Asian Food. Located in Hanover, MD, Rhee Bros currently serves independent Asian retailers, wholesale grocery and chain retailers, food service distributors, chain restaurants, and manufacturers. At Rhee Bros, our employees are the heart and soul of what we do. For two generations, we’ve become more diverse with talented professionals from all walks of life and backgrounds, and we aim to continue that tradition for years to come.

The physical heart of Rhee Brothers is our main distribution center in Hanover, MD. Our warehouse and transportation teams handle over 20,000 cases of dry, refrigerated, and frozen products every day. Food quality is paramount to our customers, and we pride ourselves on the safety and cleanliness of our 230,000 square-foot warehouse. Rhee Bros is a third-party food safety audited facility.

Job Title: Channel Performance Manager

Department: Sales Planning & Operations

The Channel Performance Manager is an action-oriented business management role responsible for improving company sales, profitability, inventory efficiency, and channel execution through proactive analysis, monitoring, and follow-up management. This role goes beyond reporting and analytical support by identifying business risks and opportunities, driving corrective actions with Sales teams, and supporting company growth and profitability initiatives. The position will work closely with Sales, Category Management, SCM, Operations, and Executive Management to support strategic decision making and business execution.

Key Responsibilities:

Channel & Account Performance

• Monitor channel performance, sales trends, and GP trends
• Manage key accounts, and channel-level sales performance
• Identify growth opportunities and business risks by channel/customer
• Build channel action plans and execution follow-up

Sales & Profitability Analysis

• Manage sales, GP, and profitability by customer, channel, brand, and item
• Monitor sales mix and profitability trends
• Identify low-performing or high-risk items/accounts and recommend corrective actions
• Support pricing and margin improvement initiatives

Product Sales & Demand Analysis

• Monitor product inflow/outflow and demand trends
• Analyze inventory efficiency and item velocity
• Support inventory balancing and sales quantity management
• Coordinate with Purchasing and Operations to improve inventory management

Business Performance & Action

• Identify business issues and operational gaps proactively
• Build corrective action plans with Sales teams
• Track execution progress and business performance improvements
• Provide data-driven business recommendations to leadership

Reporting & Business Support

• Prepare executive-level reports and business summaries
• Support reporting and business analysis initiatives
• Maintain reporting accuracy and operational visibility
• Coordinate cross-functional data and support ad-hoc business projects
• Analyze inventory efficiency and item velocity
• Support inventory balancing and sales quantity management
• Coordinate with Purchasing and Operations to improve inventory management

Requirements:

• Bachelor's degree required, preferably in Business, Finance, Analytics, Supply Chain, or related field
• Minimum 3-5 years of relevant industry or analytical business support experience
• Experience in sales analysis, profitability analysis, or channel management preferred
• Strong analytical, problem-solving, and business management skills
• Advanced Excel skills required; Power BI and ERP experience preferred
• Strong communication, coordination, and relationship-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Action-oriented with strong ownership and follow-up capability
• Bilingual in English and Korean required; Spanish or Chinese is a plus

Rhee Bros., LLC, is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, gender, sexual orientation, marital status, disability, or any other class protected by federal, state, and local laws.