Network Administrator II

Network Administrator II

The Network Administrator II is responsible to manage, monitor, maintain and enhance the USS data network, including LAN, wireless, data center and various complementary technologies employed in a heavy-industry environment. The Network Administrator provides technology expertise and process leadership in the application of new and existing technologies in order to deliver comprehensive solutions to USS customers, with a focus on steel making and related plant operations areas.

Key Responsibilities:

• Responsible to all aspects of the health and stability of the USS data network at the Granite City plant location
• Support for data network incident and event management including investigation, troubleshooting, reporting, resolution, root cause analysis and corrective action management including on-call and off-hours support
• Designs network solutions using approved, standard technology in cooperation with peers, vendors and partners
• Manages Data Networking support of key customer projects and contributes to projects across the entire organization
• Investigates new technology and innovative solutions including identification, testing and business case development
• Monitors data networks for performance, security and stability – takes action to identify trends and proactively address issues
• Contributes to core business processes including business plan development, expense tracking, project planning & development, demand plan management, inventory tracking, standards compliance, audit coordination, and disaster recovery/business continuity planning

Minimum Requirements:

• Demonstrated experience supporting data networking technologies in an enterprise environment, including:
• LAN switching and routing in a Cisco enterprise network environment
• Wireless LAN support including RF fundamentals, design & configuration, security management, troubleshooting and monitoring
• Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement and develop innovative solutions
• Excellent time management skills including ability to multi-task and effectively prioritize work
• Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
• Strong oral and written communications skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors and technical support staff, including remote customers and team members in foreign countries
• Strong analytical, and problem-solving skills
• Accomplished Analyst able to manage complex technical problems through identification, design, solution definition and implementation
• Demonstrated experience managing vendor relationships, including incident management, project coordination, relationship development and SLA maintenance
• On call support required, including participation in team on call (24/7) rotation; candidate must be willing to work flexible hours as demanded by outage / on-call activities and international team needs

Desired Qualifications:

• Cisco / Network certification (CCNA or greater)
• Bachelor's Degree preferred, or equivalent Enterprise IT support experience
• OT / Process Automation networking and related technologies
• Advance IP routing experience, including BGP protocol proficiency
• Data center network support including Cisco Nexus platform
• IP Telephony in a Cisco environment including Call Manager, Unity and related platforms
• Advanced Network Security technology and solutions (Firewall, Network Admission Control)
• Experience with the following technology or solutions is a plus:
• WAN / BGP routing
• Server administration including Virtualization technology (VMWare/other)
• Enterprise storage solutions including SAN / FCoIP / iSCSI and related technology
• Virtual desktop solutions

Work Environment/Physical Requirements:

• Ability to work safely in a dynamic, heavy-industry environment
• Ability to stand for long periods of time
• Ability to participate in on-call rotation
• Ability to travel 10% of the time.