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Patient Experience Coordinator

Lattimore Physical Therapy and Sports Rehabilitation Network

Medical Secretary Position

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

Essential competencies:

  • Excellent organizational skills with high attention to detail.
  • Excellent written and verbal communication skills.
  • Excellent social and emotional intelligence.

The primary duties of this position include, but are not limited to:

  • Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
  • Schedule and confirm patient appointments.
  • Answer telephones
  • Collect patient information and verify insurance coverage.
  • Scan documents
  • Routes faxes and electronic records.
  • Knowledge with HIPAA and privacy compliance laws.
  • No-fault and workers' compensation claim verification and follow ups
  • Complete medical records request
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
  • Required to work a flexible schedule, days, evenings.
Vacancy posted 1 day ago
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