Front Desk Team Lead - Guest Experience
Stonebridge
Stonebridge in Boston, MA is seeking a Front Office Supervisor who will lead front desk staff, drive guest satisfaction, and help manage room rates and inventory in the PMS system. You will train guest service agents, recruit front desk personnel with the General Manager, and supervise scheduling, performance reviews, and adherence to brand standards to ensure efficient hotel operations. This role requires strong communication, problem solving, and leadership skills, with a focus on safety, #J-18808-Ljbffr Stonebridge
- ...Hotels property, is seeking a friendly Part Time Front Desk associate to join our team. You will be responsible for guest registration, making reservations, and... ...customer service and previous service-related work experience, we’d like to meet you. The role requires working...SuggestedPart timeWork experience placementLocal areaNight shift
- ...Hotels Group is seeking an Assistant Front Desk Manager to lead daily Front Desk operations and deliver genuine, attentive service from guest arrival to departure. Partner with the... ...reports. This role requires Marriott brand experience and familiarity with FSPMS, with...SuggestedNight shiftWeekend work
- ...solution providing luxury, hotel-style front desk services for upscale apartments and condominium... ...is to create the most hospitable experience for our associates, residents and clients... ...outstanding service for our residents and guests in our luxury residential high-rise. #J...Suggested
- Highgate Hotels in Boston seeks a Front Office Supervisor to deliver... ...maximizing occupancy. You will lead the front desk team, operate the PBX, respond to guest inquiries, handle packages, and... ...guests and staff. Prior hospitality experience and computer skills are preferred...SuggestedFlexible hoursShift work
- ...Waterfront in Boston's Seaport District seeks a Director of the Front Office to lead the front desk, optimize guest service, and align guest experience with budget goals. You will mentor and grow the Front Office team, drive revenue through up-selling and promotions, monitor...SuggestedShift work
- Poshtel Hotels LLC in Boston, MA is seeking a Front Desk Associate to greet guests, check in/out, and provide exceptional service. You will answer calls, assist with reservations, and relay information about hotel services and local attractions. The role requires strong...Local areaFlexible hoursWeekend workAfternoon shiftWeekday work
- ...Hospitality, LLC is seeking a Front Desk Supervisor at the Holiday Inn Boston-Dedham to lead guest services and guest satisfaction... ...mentor the Guest Services team, collaborate with departments,... ...and ensure seamless, memorable experiences for every guest. This role requires...Full timeNight shiftWeekend work
- ...is seeking an experienced Receptionist to run the front desk and lead the reception team with a calm, professional presence. The role focuses... ...environment. You will help ensure smooth front-office processes and a welcoming experience for every guest. #J-18808-Ljbffr WizeHire, Inc
- Sonesta International Hotels Corporation is seeking a Front Office Supervisor to deliver exceptional guest service, train staff on procedures, and uphold front desk quality standards. You will coordinate schedules, lead pre-shift briefings, and ensure VIPs are pre-...Shift work
$24 - $27.61 per hour
...Guest Experience Lead lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting... ...and assisting the guests when needed (e.g., when other team members are unavailable). # Move dynamically and lead from...Minimum wageContract workPart timeShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift$23.5 - $27 per hour
A popular local cafe is seeking a Café Manager to oversee operations and enhance guest experiences. Responsibilities include leading a team, managing café standards, and ensuring service excellence. Ideal candidates will have supervisory experience and excellent communication...Full timeLocal areaFlexible hours- Level99 in Natick, MA is seeking a Team Lead to support the floor, coach performance in real time, and ensure every Guest experience runs smoothly. This role is ideal for someone who leads by example, stays hands-on, and takes ownership of both Team performance and Venue...Weekend work
$24 per hour
Lululemon Athletica seeks a Guest Experience Lead in Boston to ensure a quality in-store experience for every guest. In this role, you will oversee... ...and help achieve store performance goals through effective team leadership. The ideal candidate has at least one year of...- ...Chelsea, MA is seeking a Front Office Manager... ...operations while ensuring guest satisfaction and compliance... ...Candidates should have experience in hospitality and a degree... ...time off. Join our team to make a difference in guest experiences and lead a passionate team towards...
- lululemon is seeking a Guest Experience Lead in Boston to ensure a quality in-store experience by delivering technical product education and leading the floor as part of the store leadership team. You will drive sales goals, coach teammates, and participate in hiring decisions...
- Arc'teryx Equipment is seeking an Assistant Store Manager in Boston, MA, to lead a team focused on delivering exceptional guest experiences and upholding the company's values. The ideal candidate has 2-3 years of retail management experience, dynamic leadership skills,...Hourly payFull time
$22 - $27 per hour
Earls Kitchen + Bar in Somerville is seeking a passionate Shift Manager. This role involves engaging and leading the team to deliver exceptional guest experiences while ensuring smooth operations. Candidates should have leadership skills backed by 2-4 years in high volume...Hourly payFlexible hoursShift work- ...seeking an Assistant General Manager to lead a hospitality team and uphold a welcoming, health-... ...dining environment. You will educate guests about our nutrient-rich recipes and highlight... ...daily operations and superior guest experiences. Responsibilities include inventory,...
- Chip City in Boston is seeking a Store Manager to lead the guest experience and daily store operations. You’ll coach Cookie Crew Members, uphold brand standards, and foster a positive, collaborative culture. You will manage openings and closings, ensure quality and presentation...Seasonal work
- A leading dining service provider in Boston is looking for a Front of House Manager to oversee guest satisfaction through effective employee training and adherence to service standards... ..., and ensure a positive customer experience. Ideal candidates will have supervisory...Shift work
- ARC’TERYX is seeking an energetic Store Manager in Boston to lead a team, deliver best-in-class guest experiences, and drive the strategic development of people and communities. You’ll manage the floor across five pillars—experience, product, community operations, and...
- ...people, solving real-time problems, and crafting memorable guest experiences, keep reading. You'll lead from the floor, set the pace and standards, and... ...to maintain high service and culture while supporting Front of House teammates with feedback and recognition. #J-1...
- ...New York Sports Club is seeking a Front Desk Weekend Lead in Somerville, MA. This part-time role involves... ...during weekend hours while leading a team of Service & Sales Representatives.... ...should have prior supervisory experience in a customer-facing role and be able...Part timeWeekend work
- ...Boston is seeking a Store Manager to oversee daily operations, ensuring high-quality products and exceptional guest experiences. You will lead a dedicated team, drive sales growth, and achieve budget targets while maintaining the store's compliance with legal and brand...
$25 per hour
...Store Manager in daily operations, ensuring high guest satisfaction and performance. Your role includes guiding team members, maintaining compliance with health... ...candidate will have at least 1 year of leadership experience. We offer competitive hourly pay of $25 plus...Hourly pay- ...Merchandise Leader to act as the Merchandising Team Leader’s right hand, ensuring stores... ...reflect AEO Brand Visual Standards. You will lead Floorset execution, merchandising updates, and replenishment to keep the guest experience stellar. You’ll train and coach the...
- ...Braintree, MA to support the Merchandising Team Leader in upholding AEO Brand Visual... ...updates, and replenishment to keep the store guest-ready with detailed attention to... ...opportunities to contribute to the guest experience and store performance. #J-18808-Ljbffr American...
- Altitude Trampoline Park Franklin in Franklin, MA is seeking a Sales and Guest Experience Manager to lead community outreach, grow event bookings, and drive sales while delivering an energetic, guest-focused experience. You will develop partnerships, organize fundraiser...Night shift
- Boston Harbor Hotel is seeking an Assistant Front Office Manager to ensure courteous, professional service across all Front Office operations... ...occupancy profitability. The role requires leadership experience, strong organizational and customer service skills, and expertise...
- Level99 in Natick, MA is seeking a Team Lead to support floor operations, coach performance in real time, and uphold venue standards. This... ...requires staying engaged on the floor and modeling exceptional guest service while guiding a team through busy shifts. The ideal...Shift work
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