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Front Desk Team Lead - Guest Experience

Stonebridge

Stonebridge in Boston, MA is seeking a Front Office Supervisor who will lead front desk staff, drive guest satisfaction, and help manage room rates and inventory in the PMS system. You will train guest service agents, recruit front desk personnel with the General Manager, and supervise scheduling, performance reviews, and adherence to brand standards to ensure efficient hotel operations. This role requires strong communication, problem solving, and leadership skills, with a focus on safety, #J-18808-Ljbffr Stonebridge

Vacancy posted 1 day ago
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