Business Development Manager - Food Service

Job Description

Job Description

Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better. 

Summary:

The Business Development Manager at Pacific Seafood is a key role on our Sales team supporting efforts to foster strong relationships with customers, maximize revenue and profitability, and exceed our customers' expectations. This position involves achieving budgeted growth for sales and profit margins by managing new/current accounts and is ideal for someone who has strong communication skills, is adaptable, and is results oriented. 

Key Responsibilities

1. Business Account Development:  

• Generate leads and develop new customers through personal sales calls. 
• Initiate and control sales processes with new accounts and provide excellent follow-up.  
• Sell products at maximum profit margin with consideration given to current market pressures and sound understanding of competitors' position. 

2. Account Management:

• Service customers by thoroughly understanding and providing accurate product and pricing information, as well as writing orders and following up on deliveries.  
• Provide guidance, assistance, and service to customers. 
• Negotiate contracts applying established company pricing standards. Prepare quotes and complex bid responses. 
• Utilize order/pricing guides and support daily push and extra value items. 

3. Performance Monitoring and Reporting:

• Create, maintain, and execute a successful territory sales plan. 
• Attend and actively participate in all sales meetings. 
• Monitor sales volumes, distribution margins, and related measurements (plan vs. actual). 
• Report variances with corrective actions to the sales manager and sales supervisor once per period. 

4. Operational Support:

• Assist management in all aspects of food distribution functions daily to ensure smooth operations. 
• Communicate and support administrative personnel in keeping customers within credit terms. 
• Understand and positively communicate all company policies and procedures (internal and external). 

Additional Duties and Responsibilities

The following responsibilities are intended to supplement the core duties of the role and reflect the evolving needs of the business. These are not intended to be an exhaustive list of all duties, and responsibilities may be modified, added, or removed at any time based on business needs.

 

• Drive growth across food service channels, including direct engagement with restaurant groups, broadline and specialty distributors, and other food service customers.
• Expand commercial reach by operating across multiple channels (food service, retail, wholesale, and industrial) rather than a single distribution lane.
• Prioritize strategic, high-impact selling, focusing on value creation and long-term account development over transactional volume.
• Lead cross-functional alignment between sales, category management, and supply/operations to match customer demand with available inventory and market conditions.
• Operate with a high degree of autonomy, navigating complex deals, supply challenges, and customer strategies with minimal oversight.

What you bring to Pacific Seafood

Required:

• Bachelor's degree in a related field from an accredited college or university 
• Minimum five to seven years of related experience and/or training 
• Equivalent combination of education and experience 
• Valid driver’s license 
• Must be able to travel up to 25% of the time 
• Must have Seafood experience

Preferred:

• Prior experience as a department manager in sales or purchasing within a food distribution or food service environment 
• To perform this job successfully, an individual should know about order processing systems, Word, and Excel 

Physical Requirements:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member: 

• Must be available to work Monday–Friday during regular working hours, with occasional weekend duties. 
• Ability to maintain a stationary position 80% of the time, with intermittent walking, standing, bending, reaching, and/or crawling. 
• Ability to move and transport documents, equipment, or other items weighing up to 50 pounds across various locations for different team members, departments, and events. 
• Capable of occasional travel as required by duties, demonstrating efficiency and effectiveness in diverse locations. 
• Capable of operating a computer and other office productivity machinery, including a calculator, copy machine, and printer. 
• Capable of frequently communicating with team members and stakeholders, accurately conveying detailed or important spoken instructions. 
• Capable of perceiving visuals for activities such as preparing and analyzing data and figures, transcribing, viewing a computer screen, and engaging in extensive reading. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Working Conditions:
The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to: 

• Traditional office environment and production environment 
• Standard office equipment (computers, printers, phones, etc.) 
• Well-illuminated environment 
• Moderate noise level 
• Occasional travel via car or plane to regional facilities, events, etc. 
• Occasional subtle and mild scents related to the production facility 
• Occasional access to the warehouse facility 

Benefits

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.