Office Assistant

Healthcare Correspondence Coordinator

The ideal candidate will be responsible for preparing and sending patient-related correspondenceincluding care plans, physician orders, and clinical updatesto physician offices. This role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Key Responsibilities

• Prepare, review, and send care plans and other clinical documents to physician offices
• Track and follow up on unsigned orders and outstanding documentation
• Ensure all correspondence is accurate, complete, and compliant with agency and state regulations
• Maintain organized records of all communications and documents sent/received
• Communicate professionally with physician offices, clinicians, and internal staff
• Assist with coordination of care to ensure timely approvals and continuity of services
• Monitor deadlines and prioritize tasks to prevent delays in patient care and billing

Qualifications

• High school diploma or equivalent (Healthcare administration experience preferred)
• Minimum of 12 years of experience in home health or medical office setting
• Strong organizational and time management skills
• Exceptional attention to detail and accuracy
• Proficiency in Microsoft Office and Kinnser
• Experience with EVV or HHAeXchange is a plus
• Excellent written and verbal communication skills