Inside Sales Representative

Job Description

Job Description

About the Role:
Are you a confident communicator who thrives in a fast-paced, phone-first sales environment? Do you want to turn every conversation into income? At ACA Group , we’re looking for driven, ambitious professionals who are ready to take control of their earnings and help people at the same time.

This is a high-impact, high-reward opportunity for individuals who are energized by phone sales and motivated by uncapped commissions. Your follow-through will directly influence conversions, client satisfaction, and your own success.

As a Sales Representative , you’ll speak directly with opt-in leads —people who have already expressed interest in canceling their timeshare—and qualify them for our attorney-supported exit services . 

We offer paid training , a supportive team environment, and uncapped earning potential —perfect for people who love the phone, thrive under pressure, and want to be compensated directly for their performance.

What’s in it for you:

• $45K base salary + uncapped commission (Top performers earn well into six figures)
• 100% employer-paid health, dental, and vision coverage
• Paid training and hands-on mentorship from an experienced sales team
• Career advancement and internal promotions based on performance
• Energetic, high-performing office culture built around team success
• Opportunity to work for a BBB-accredited, mission-driven organization

What You’ll Be Doing:

• Speak with leads who have requested information about our services
• Ask targeted questions to determine if they are a fit for our timeshare cancellation process
• Schedule consultations with our Senior Advisors based on availability
• Follow up via phone, text, and email to ensure leads stay engaged and make their appointments
• Maintain accurate records and notes using our internal CRM
• Collaborate with the team to improve appointment show rates and conversions
• Support clients by providing clear expectations, answering common questions, and keeping them informed throughout their pre-consultation phase

What You Need:

• Phone-based sales or high-volume customer-facing sales experience is strongly preferred
• Confidence and professionalism in handling outbound and inbound communication
• Excellent verbal communication and active listening skills
• Strong organization and follow-up habits
• A self-starter mindset with the drive to exceed goals and earn top-tier commissions
• Comfort using CRM systems and modern communication tools

About ACA Group:
ACA Group is a consumer advocacy firm based in Fort Lauderdale, FL, that helps individuals and families legally exit unwanted timeshare contracts. We’re proud to be a BBB-accredited organization committed to transparency, professionalism, and life-changing results. Join our team and build a career where your work truly matters—and your income reflects your hustle.