Coordinator, Tech Trainer

Technical Trainer - West Chester

The Production Trainer assists with the training processes locally. The role partners with the Learning & Development Manager/Specialist and the operations team to ensure training is available for Operator/Craft Job Certification. They will be a key contact/primary trainer for newly hired teammates, as well as tenured teammates, from a cross-training perspective, in collaboration with site leadership.

Major Job Responsibilities:

• Assists with New Hire Orientation/On Boarding Training and On the Job Training
• Assists with the training tracking, evaluation, and measurement of training locally
• Supports learning solution creation and content updates as needed
• Develop, build, and maintain relationships with all levels of plant personnel
• Conduct training on all shifts
• Influence others to be safety-minded
• Team member will be certified through departmental training standard, Train the Trainer and then manage the day-to-day Certification Process of teammates, in alignment with Ops L&D
• Additional duties as assigned

How you will impact WestRock:

• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training

What you need to succeed:

Critical Skills/Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams. (self-awareness)
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
• Communication: willingness to work on the floor, with all shifts, in a heavy manufacturing world to ensure we can document and teach critical work processes
• Quality: actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 – 3 years' experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 – 4 years' experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.