Inside Sales Representative

Southwire Company, LLC is seeking a self-motivated, high-energy Inside Sales Representative to join our team 100% onsite in Carrollton, GA, where you will serve as a vital commercial link handling inbound calls and emails from distributors and contractors, generating accurate pricing quotes, performing seamless order entries via Salesforce, and tracking purchasing trends to identify upsell opportunities. This newly opened junior-level role requires a High School Diploma or GED paired with 2–4 years of professional corporate experience, a proven track record in team-oriented customer service, and an innate drive to take ownership of client needs—with a college degree, sales prospecting skills, and SAP experience highly preferred.

salary: $24 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Behavior Analysis: Monitor and observe customer purchasing behavior and active sales trends to identify proactive upsell or cross-sell opportunities.

• Inbound & Outbound Support: Handle incoming calls and emails from distributors, contractors, and end users to provide accurate product information and resolve routine service issues.

• Systems Administration: Enter sales orders, customer notes, and related transaction details into CRM (Salesforce) and ERP databases to maintain data accuracy and tracking.

• Interdepartmental Coordination: Contact external vendors and internal corporate departments to confirm material availability, delivery timelines, or technical product specifications.

• Customer Care: Ensure a high level of customer satisfaction by following up on open quotes, shipment status, and product feedback, escalating issues appropriately when necessary.

• Operations Support: Prepare and organize sales materials, product catalogs, and customer records to support day-to-day inside sales operations and training needs.

• Mentorship & Judgment: Exercise professional judgment when managing customer concerns and provide informal system guidance to newer team members regarding customer service best practices

The essential functions of this role include:

• working in a smoke free environment

Skills

• Inside Sales
• Sales
• Call Center Support
• Patient Support
• Retail Sales
• Sales Support
• Follow-up

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.