Quality Supervisor

Job Description

Job Description

Quality Supervisor – Manufacturing

Location
Richmond, VA

Full-Time | Competitive Pay + Benefits

Lead Quality. Develop People. Drive Results.

Primero Staffing is recruiting for a Quality Supervisor with a leading manufacturing company in the Richmond area. This leadership role is ideal for an experienced quality professional who thrives in a fast-paced manufacturing environment and has a passion for leading teams, improving processes, and ensuring products consistently meet the highest quality standards.

If you're a hands-on leader with strong quality systems experience and a commitment to continuous improvement, we'd love to hear from you.

Responsibilities

• Supervise and lead the daily operations of the Quality Department across assigned shifts
• Manage, coach, and develop Quality Leads and Quality Inspectors to achieve department goals
• Ensure compliance with company quality standards, customer requirements, and regulatory guidelines
• Oversee incoming, in-process, and final product inspections
• Lead investigations into quality issues, customer complaints, and non-conforming products
• Conduct root cause analysis and implement effective corrective and preventive actions (CAPA)
• Monitor key quality metrics, including scrap, rework, defects, and first-pass yield, and develop action plans for improvement
• Prepare and present quality reports and performance metrics to management
• Support internal, customer, and third-party audits while maintaining audit readiness
• Partner with Production, Engineering, and Operations leadership to resolve quality concerns and improve manufacturing processes
• Ensure quality documentation, procedures, and work instructions remain accurate and up to date
• Promote a culture of continuous improvement, accountability, and employee engagement throughout the Quality Department

Qualifications

• 3+ years of manufacturing quality experience required
• Previous supervisory or management experience in a manufacturing environment required
• Strong knowledge of quality systems, inspections, root cause analysis, CAPA, and continuous improvement methodologies
• Experience leading teams, conducting performance evaluations, and developing employees
• Working knowledge of Lean Manufacturing and Six Sigma principles preferred
• Proficient with Microsoft Office, particularly Excel
• Strong analytical, organizational, and decision-making skills
• Excellent communication and leadership abilities
• Ability to thrive in a fast-paced manufacturing environment while managing multiple priorities

We're Looking for Someone Who Is

• A strong and approachable leader
• Detail-oriented and highly organized
• Results-driven with excellent problem-solving skills
• Passionate about quality, safety, and continuous improvement
• Able to build strong relationships across departments
• Committed to developing and mentoring team members

Why Work With Primero Staffing

• Competitive pay
• Full-time opportunity
• Weekly pay
• Comprehensive benefits available
• Career growth and advancement opportunities
• Dedicated recruiter to support you throughout the hiring process