Spa Receptionist

About Pyramid Global Hospitality Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays. Ongoing training and development opportunities help our people build the skills and knowledge they need to advance their careers. About Our Property Welcome to OKANA Resort and Indoor Water Park. Located along the picturesque Oklahoma River in Oklahoma City’s Horizons District, OKANA Resort & Indoor Water Park offers exceptional career opportunities. The resort features a dynamic indoor water park, over 400 well‑appointed guest rooms and suites, multiple dining options, and extensive meeting and event spaces spanning 30,000 square feet. Shape your career in the heart of Oklahoma City at OKANA. What You Will Have An Opportunity To Do Join our spa team as a Spa Receptionist. Our employees are Experience Curators who create personalized guest experiences from start to finish, crafting meaningful and over‑the‑top moments that wow our guests repeatedly. Vision for Team Members Be part of the opening team of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. Contribute to our distinctive atmosphere and foster your personal and professional growth. Be an individual committed to creating exceptional guest experiences. Be appreciated for what you bring to the team. Learn and grow with a company that values its associates. Why OKANA Competitive wages People‑first culture Health insurance Retirement savings Growth opportunities Paid time off Festive environment Perks & discounts About the Role The Spa Receptionist is a customer‑facing position responsible for welcoming arriving clients, introducing them to their scheduled technician, handling appointment inquiries, processing payments for spa services, assisting with transactions for other spa products, and providing information about resort services and activities. What You Will Be Doing Maintain a clean and organized work area. Demonstrate exceptional customer service skills and be personable and helpful to clients. Demonstrate full knowledge of spa facility use and maintenance, and the services offered. Check‑in appointments, greet spa guests, promote and sell spa services with detailed knowledge. Complete other duties as assigned by the supervisor. Coordinate, schedule, organize, and upsell spa and retail services. What You Bring to the Role High school diploma. Fluent in English; good communication skills to interact with clients and resort associates. Previous experience in a day spa and retail establishment preferred. Computer proficiency in Microsoft 365 and resort point‑of‑sale system. Personable, customer‑centric attitude. Listening skills to understand client needs and ensure a positive experience. Compensation $15.00 – $20.00 per hour. Actual compensation will be based on experience, skills, and location. Equal Opportunity Employer Pyramid Global Hospitality is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr