Senior Manager Workforce Analytics and Insights

Job Description

Job Description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Responsibilities

The Senior Manager, Workforce Analytics & Insights leads Elwyn’s workforce analytics strategy by transforming workforce data into meaningful business insights that drive decision-making. This role goes beyond reporting and dashboards to identify trends, uncover risks, anticipate workforce challenges, and provide actionable recommendations that support organizational goals.

The ideal candidate combines strong analytical and technical expertise with the ability to translate complex workforce data into clear business narratives. This leader will partner closely with HR, IT, Finance, Operations, and leadership to improve workforce decision-making through accurate, automated, and accessible workforce data. The role will ensure HR data is positioned to support broader organizational reporting and analytics initiatives while maintaining HR ownership of workforce metrics, definitions, and insights.

*This role is mainly remote with some on site expectation, looking for candidates local to the Philadelphia tri-state area*

ESSENTIAL DUTIES & RESPONSIBILITIES

Workforce Analytics, Reporting & Data Strategy

• Lead the development and execution of Elwyn's workforce analytics strategy, transforming workforce data into meaningful insights that support organizational decision-making.
• Analyze workforce trends across the employee lifecycle, including recruiting, onboarding, retention, engagement, development, compliance, credentialing, leaves, internal movement, and separation.
• Identify patterns related to new hire success, employee tenure, turnover, stay factors, exit trends, training completion, certification compliance, workforce readiness, and employee experience.
• Translate workforce data into clear business narratives that help leaders understand what is happening, why it is happening, and what actions should be taken.
• Develop, maintain, and continuously improve enterprise workforce reporting, dashboards, scorecards, and executive-level analytics.
• Support board, executive, and operational reporting through meaningful workforce metrics, trend analysis, forecasting, and strategic insights.
• Establish workforce reporting standards, metric definitions, and governance practices that promote consistency and reliability across the organization.
• Serve as the organizational subject matter expert for workforce data, reporting standards, and workforce analytics.
  Ensure workforce data integrity through strong governance, quality controls, validation processes, audits, and ongoing monitoring of data accuracy.
• Partner with HR Systems and IT to automate reporting, improve data accessibility, reduce manual processes, and support enterprise reporting initiatives.
• Ensure workforce data is structured, maintained, and governed in a manner that supports organizational reporting needs while preserving HR ownership of workforce metrics and insights.
• Utilize predictive analytics, workforce forecasting, and trend analysis to identify risks, opportunities, and emerging workforce challenges before they impact operations.

Leadership & Business Partnership

• Serve as a trusted advisor to HR leadership, executives, and operational leaders by providing actionable workforce insights and recommendations.
• Partner with HR Operations, Talent Acquisition, Payroll, Total Rewards, Learning & Development, HR Systems, IT, Finance, and business leaders to support strategic initiatives and organizational priorities.
• Foster a culture of data literacy, accountability, and evidence-based decision-making while leading cross-functional projects related to workforce analytics, reporting, automation, and continuous improvement.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business, Analytics, Information Systems, Data Science, or a related field required; Master’s degree preferred.
• Seven or more years of experience in workforce analytics, people analytics, HR reporting, business intelligence, or a related discipline.
• Experience leading workforce analytics, reporting, data governance, or related HR programs.
• Experience supporting executive leadership through workforce analytics, insights, and decision support.
• Advanced to expert-level experience with HR systems, business intelligence tools, reporting automation, data governance, and system integrations.
• Ability to translate complex workforce data into clear business narratives, actionable recommendations, and executive-level insights.
• Proven ability to build partnerships and influence decision-making across HR, IT, Finance, Operations, and executive leadership.
• Experience improving data quality, automating reporting processes, and establishing sustainable analytics practices.
• Experience analyzing workforce trends across the employee lifecycle, including hiring, retention, development, compliance, and separation.
• Demonstrated ability to connect workforce data to organizational priorities and drive proactive, data-informed decision-making.
• Strong knowledge of HR, payroll, wage and hour, and workforce compliance requirements, preferably within a multi-state, continuously operating, unionized environment.
• Experience in healthcare, human services, nonprofit, or other complex multi-state organizations preferred.