Plumbing Service Technician

Are you ready to join a dynamic team that values hard work, continuous learning, and making a positive impact on customers' lives? Look no further!
At Rite Way, we pride ourselves on offering the best solutions and service to meet our customers' needs, all while fostering a supportive and collaborative work environment. We believe in investing in our employees - providing ongoing training and development opportunities to cultivate the best talent and technical expertise in every market we serve.

In addition to a competitive salary and benefits package, we offer:

• A culture that values effort and rewards results
• Health, dental, and vision insurance with low employee contributions
• Paid vacation and sick time plus seven paid holidays each year
• 401(k) retirement savings options with company match
• Affordable supplemental insurance offerings including accident, life, critical illness, and disability
• Weekly pay

If you are passionate about helping people improve their homes, have a strong work ethic, and enjoy working both independently and as part of a team, we encourage you to apply. Please note that this role may require working in diverse and potentially uncomfortable indoor and outdoor environments.

This is not the right fit for you if you are not looking for a long-term career or are unable to consistently demonstrate an exceptional work ethic, including excellent attendance. We value teamwork and those who enjoy working as part of a team will thrive in this role.

Job Summary

The Plumbing Service Technician diagnoses and repairs residential plumbing systems and leads customers to informed and confident buying decisions.


Duties & Responsibilities

• Assemble pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment.
• Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks.
• Review building codes and specifications to determine work details and procedures.
• Prepare written work cost estimates and negotiate contracts.
• Study building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
• Keep records of assignments and produce detailed work reports.
• Strive to learn complex calculations and planning for special or very large jobs.
• Locate and mark the position of pipe installations, connections, passage holes, and fixtures in structures, using measuring instruments such as rulers and levels.
• Measure, cut, thread, and bend pipe to required angle, using hand and power tools or machines such as pipe cutters, pipe-threading machines, and pipe-bending machines.
• Install pipe assemblies, fittings, valves, appliances such as dishwashers and water heaters, and fixtures such as sinks and toilets, using hand and power tools.
• Cut openings in structures to accommodate pipes and pipe fittings, using hand and power tools.
• Hang supports from ceiling joists to hold pipes in place.
• Repair and maintain plumbing, replacing defective washers, replacing or mending broken pipes, and opening clogged drains.
• Use electrical demolition hammers, excavators, trenching equipment for underground plumbing installation and repair.
• Install underground storm, sanitary and water piping systems and extend piping to connect fixtures and plumbing to these systems.
• Clear away debris in a renovation.
• Collect payment from customer at every job.
• This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.

Competencies for Success

• Communication
• Customer Focus
• Dependability/Productivity
• Interpersonal Skills
• Organization Skills
• Quality
• Results Orientation
• Job Knowledge
• Problem Solving
• Product Expertise
• Sense of Urgency

Required Skills & Abilities

• Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• Well groomed, neat appearance.
• Valid driver's license and clean driving record.
• Must be able to pass drug test and background check.
• Observe all company procedures and safety rules.
• Work as part of our team to ensure customer satisfaction.

Education & Experience

• 3 years' experience or education/training in installation, maintenance, and troubleshooting and correcting diverse plumbing issues.

Physical Demands

• Must be physically able to lift, lower, push, and pull objects of up to 50 lbs. unassisted
• Ability to stand, sit, walk, walk on uneven surfaces or unstable ground, climb, bend, stoop, reach, balance, talk, hear, taste, smell, and crouch, all for extended periods of time
• Position requires use of hands to finger, handle, or feel

Work Environment

• Field environment including interior and exterior of customers' residential properties. May require exposure to weather conditions, dusts, and mists that may be present while working outdoors. Exposure to chemicals may occur. Use of personal protective equipment including safety-footwear, goggles, gloves, shield, and hardhats may be required.

Work Schedule

• Generally, Monday through Friday from 7AM to 5PM. Periodic nights, weekends and on-call work may be required.

Remote Work Eligibility

• Not Eligible

Equal Opportunity Employment Statement

Rite Way is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.