Operations Supervisor

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles... and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today!

Job Title:

Operations Supervisor


Division/Department:

NJ Fulfillment

Reports to:

Area Manager

Approved By:

Director of Fulfillment

Viewed By:

Human Resources - NJF

Scheduled Hours:

1st & 2nd shifts available


Last Reviewed:

Job Overview:

We are seeking a motivated and dedicated Operations Supervisor to join our team and lead our warehouse department operations. This role is crucial in ensuring efficient and smooth operations, maintaining a safe working environment, and meeting operational targets. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to motivate and guide a team.

Essential Responsibilities:

Lead and Supervise: Manage daily department operations, including ascertaining all team members understand their roles and responsibilities.

Team Coordination: Assist in organizing and directing the activities of the team to ensure tasks are completed. Support a positive and productive work environment.

Operational Efficiency: Monitor workflow, manage resources, and implement processes to enhance efficiency and productivity.

Safety Compliance: Secure team adherence to safety policies and procedures to maintain a safe working environment.

Problem Solving: Address and resolve operational issues promptly to minimize disruptions with an analytical approach.

Communication: Facilitate clear and effective communication between team members, other departments, and upper management.

Additional Responsibilities:

• Assigned by the Manager

Specific Knowledge, Skills and Abilities:

• Experience: Previous experience in a warehouse supervisory role or a similar position.
• Leadership: Model professionalism, accountability, and a safety-first mindset to reinforce department standards and expectations.
• Organizational Skills: Support cross-training so employees can flex between stations and docks.
• Problem-Solving and Escalation: Investigate recurring vendor errors or carrier damage and escalate to managers
• Technical Skills: Proficiency in warehouse management systems, proficiency with software programs and strategic planning.

Preferred Education, Experience and Licenses:

• Minimum 5 years' experience in a supervisory position a must
• High school diploma or equivalent required.

• Additional qualifications in logistics, warehouse management, or a related field

Physical Environment/Occupational Risks

• Warehouse Environment
• Lifting up to 50 lbs

B&H is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.