Floating Installation Manager

Meet Leaf Home. We turn complex home improvement projects and endless to‑dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end‑to‑end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct‑to‑consumer full‑service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. Benefits Industry‑best compensation packages Competitive health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs Childcare assistance Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee Position Summary The Floating Installation Manager is responsible for assisting in the day‑to‑day operations of a region’s Installation department. Essential Duties And Responsibilities Schedule jobs with homeowners and subcontractors to maximize efficiency Ensure jobs are installed daily to improve location attainment and effectiveness Train, coach and develop installation subcontractors both in the office and in the field Improve subcontractor retention rates through impactful training and engagement Responsible for driving proficiency and efficiency amongst installation subcontractors Works with the Field Trainer on individual performance, abilities, and capacities of the installers Partner with leadership on identifying systemic training gaps and propose solutions to address gap Recruit subcontractors as needed Must hold a valid driver's license Must be comfortable ascending and descending ladders of varying heights to perform services Performs other duties as assigned by supervisor Experience and Minimum Qualifications High School Diploma or equivalent Track record of successfully recruiting, training, coaching, onboarding subcontractors Proven ability to work in a fast‑paced, dynamic environment with multiple priorities Able to travel 2‑4 weeks out of the month to various offices in the region Ability to teach others through hands‑on and documentation‑based learning methods Ability to juggle various work activities and shift attention from one task to another to meet the demands of different stakeholders without dropping the ball Ability to thrive in a fast‑paced, high‑energy, team‑oriented environment and have a roll‑up‑your‑sleeves and today‑not‑tomorrow mentality Apply active listening skills through the ability to comprehend information presented and respond thoughtfully Detail‑oriented and able to focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional Ability to logically connect ideas, scrutinize, and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection Ability to provide timely and empathetic help through in‑person, phone, email, and social media avenues that keeps the co‑worker or customer’s needs at the forefront of every interaction Ability to communicate effectively, recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization Holding oneself responsible and being self‑driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions Familiarity and comfort using ladders of various heights Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access) Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status) Preferred Knowledge, Skills, Abilities or Certifications Prior experience in gutter and gutter protection system installation Travel Requirements More than 50% domestic travel required Overtime/Additional Hours Requirements Additional hours may be required (Exempt Positions) Physical Requirements Normal office environment Indoor work in a climate‑controlled environment Medium work; exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Other Perks You Need To Know About Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions Gym membership compensation – your insurance will help cover the cost of your gym membership Groups like Vet Connect & the Women’s Committee to help you get involved and to provide resources for your success Diversity and Inclusion Statement: Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement: Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law). #J-18808-Ljbffr Leaf Home