Senior Sales Operations Analyst

Senior Sales Operations Analyst

Remote - Canada At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow.

This role is responsible for supporting sales and revenue teams through data analysis, reporting, process administration, and operational execution that improves visibility, consistency, and efficiency across the sales lifecycle.

What you'll do

• Support recurring and ad hoc reporting related to pipeline, bookings, forecasting, productivity, and performance metrics.
• Maintain and validate sales data within CRM and related systems to ensure accuracy, completeness, and consistency.
• Assist in the administration of sales processes, including territory alignment, account assignment, quota tracking, and pipeline management.
• Partner cross-functionally to support operational workflows, system updates, and process documentation.
• Analyze trends in sales data and provide insights to support business planning and decision-making.
• Contribute to the preparation of dashboards, presentations, and performance summaries for leadership review.
• Support system enhancements, testing, and user acceptance activities related to sales tools and reporting platforms.
• Document standard operating procedures and ensure adherence to defined processes and controls.
• Perform other duties and responsibilities as required to support business needs.

What you have

• 5 years in related role or experience.
• Progressive experience in sales operations, revenue operations, business analytics, finance, or related analytical role.
• Experience working with CRM systems (e.g., Salesforce or similar) and reporting tools.
• Strong analytical skills with the ability to interpret data and communicate findings clearly.
• Proficiency in Excel or comparable data analysis tools.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience in a SaaS or subscription-based business model.
• Experience with business intelligence tools (e.g., Tableau, Power BI, Looker).
• Familiarity with sales forecasting methodologies and pipeline analytics.
• Experience supporting global or multi-region sales organizations.
• Knowledge of sales compensation processes or territory planning.

Pay Range

$78,000 - $92,000 CAD