Front Desk Receptionist

Job Description

Job Description

Join a Team That’s Changing Healthcare

At Power Health Colorado, we believe exceptional patient care begins the moment someone walks through our doors. We are looking for a Front Office Coordinator who is passionate about helping people, thrives in a fast-paced environment, and understands that every patient interaction matters.

This is more than a receptionist position. We are searching for someone who takes ownership, solves problems, communicates with compassion, and wants to grow with an organization that is expanding throughout Colorado.

Bilingual (English/Spanish) is required.

As the first impression of our clinic, you will play a critical role in delivering an outstanding patient experience by:

• Greeting every patient with professionalism, warmth, and empathy
• Checking patients in and out efficiently
• Verifying insurance and collecting co-pays and balances
• Answering multi-line phones with exceptional customer service
• Scheduling new and follow-up appointments
• Coordinating provider schedules and maintaining appointment accuracy
• Managing patient registration and ensuring documentation is complete
• Maintaining accurate electronic medical records (EMR)
• Communicating with attorneys, employers, adjusters, referral sources, and other healthcare providers when appropriate
• Assisting patients with questions regarding appointments and clinic processes
• Helping maintain smooth clinic flow by working closely with providers, medical assistants, care coordinators, and leadership
• Keeping the reception area organized, welcoming, and professional
• Supporting clinic initiatives and helping wherever needed to ensure exceptional patient care

We hire attitude just as much as experience.

The ideal candidate is:

• Positive, energetic, and dependable
• Passionate about helping people
• Professional in appearance and communication
• Organized and highly detail-oriented
• Able to multitask without sacrificing quality
• Calm under pressure in a busy medical office
• A strong team player who steps in wherever needed
• Accountable and dependable
• Comfortable learning new technology and systems
• Someone who wants a long-term career—not just another job

Required:

• Fluent in both English and Spanish
• Minimum 2 years of front office or medical receptionist experience
• Excellent customer service and communication skills
• Strong computer skills
• Ability to multitask in a fast-paced environment

Preferred:

• Experience with personal injury, workers’ compensation, or family medicine
• EMR experience (eClinicalWorks preferred)
• Insurance verification experience
• Medical terminology knowledge

Our Front Office Coordinators are expected to:

• Create an exceptional first and last impression for every patient
• Answer phones promptly and professionally
• Maintain scheduling accuracy
• Ensure patients are checked in and out efficiently
• Help keep provider schedules running on time
• Work collaboratively with every department
• Contribute to a positive clinic culture built on accountability, teamwork, and compassion

We are a rapidly growing multidisciplinary healthcare organization focused on delivering outstanding patient care while creating opportunities for our team members to grow professionally.

We offer:

• Competitive pay
• Medical benefits
• 401(k)
• Paid Time Off
• Paid Holidays
• Opportunities for advancement
• Supportive leadership
• Positive, team-oriented culture
• Ongoing training and professional development

If you love helping people, enjoy working with an incredible team, and want to be part of a company that’s growing with purpose, we’d love to meet you.

Apply today and become part of the Power Health Colorado family.

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