Dealer

Job Description

Job Description

Job Summary

Dealer -Responsible for performing professional table games dealing services while delivering exceptional guest service at assigned table.

Dual Rate Supervisor - Responsible for performing professional table games dealing services while delivering exceptional guest service at assigned table while positioned as Dealer. Responsible for monitoring all games in an assigned area, as well as protecting casino assets, while delivering exceptional guest service and ensuring procedural compliance of all subordinates while positions as a supervisor.

Dealer Responsibilities

• Conduct and operate assigned table games in accordance with established procedures
• Maintain ongoing inspection of cards and equipment to ensure game integrity and security
• Exchange cash for gaming chips in accordance with internal controls
• Provide exceptional guest service aligned with Soboba Service Standards
• Ensure compliance with Tribal Gaming Commission regulations, internal controls, and departmental policies
• Maintain positive communication and professionalism with guests and team members
• Assist with special projects and additional duties as assigned

Dual Rate Supervisor Responsibilities

(Performed when assigned in a supervisory capacity)

• Oversee table games operations within an assigned area
• Monitor all tables to ensure game protection and safeguard casino assets
• Supervise Dealers and Dual Rate staff to ensure accuracy, compliance, and performance standards
• Ensure adherence to Gaming Commission regulations, internal controls, and departmental procedures
• Accurately complete player ratings for all assigned tables
• Provide leadership, guidance, and real-time support to team members
• Maintain strong knowledge of all table games and departmental procedures
• Support operational efficiency, staffing needs, and service excellence

Qualifications

• Must be at least 21 years of age
• High School Diploma or equivalent (required for Dual Rate; preferred for Dealer)
• Dealer School certification preferred
• Previous table games or supervisory experience preferred (for Dual Rate role)
• Strong knowledge of table games and ability to deal efficiently
• Excellent communication and guest service skills
• Ability to work a flexible schedule based on business needs
• Must be authorized to work in the United States

Licensing & Requirements

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license
• Must pass all required drug and/or alcohol testing

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

• 401k Plan
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal

DISCLAIMER:

The information contained in this job description is intended to describe the general nature and level of work performed by Team Members within this classification. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, working conditions, or physical requirements associated with the position. Management reserves the right to modify, add, or remove duties and responsibilities as business needs dictate. The omission of specific statements regarding physical demands or work environment conditions does not exclude them from being required to perform the essential functions of the job.