Inside Sales Associate, Strategic Accounts

Job Description

Job Description

Job Type : Full-time, Exempt

Duration of role : Permanent

Position : 2

Reporting to : Strategic Accounts Director ‑ Cloud Solutions & Innovation

Location : Columbia, MD

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $600m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale.

About the Role

The Inside Sales Associate plays a critical role in supporting the Strategic Account Director and the broader sales organization. This position focuses on lead generation, account mapping, RFI/RFP coordination, quoting, and pipeline management through Salesforce. The ideal candidate will be highly organized, analytical, and proactive in driving new business opportunities and strengthening relationships within the hyperscale and data center markets.

What You’ll Do

Business Development & Account Support

• Conduct prospecting, lead generation, and qualification of new opportunities.
• Map organizational structures within hyperscale and enterprise accounts to identify key decision-makers and influencers.
• Assist with the creation of targeted outreach emails.
• Support follow-up communications with customers and partners to maintain momentum in the sales cycle.

Sales Operations & Pipeline Management

• Manage opportunities in Salesforce, ensuring accuracy of all deal data, stages, and forecasts.
• Coordinate with the Strategic Account Director on prioritization of key pursuits and renewal opportunities.
• Track customer interactions, meeting notes, and next steps to ensure complete visibility of the pipeline.

RFI/RFP & Quoting Coordination

• Support the response process for RFIs, RFQs, and RFPs, ensuring timely and complete submissions.
• Collaborate cross-functionally with engineering, project management, and operations to gather required information.
• Review project specifications, scope documents, and drawings for consistency and alignment with Tate’s products.
• Ensure quotations and cost summaries meet internal margin and approval requirements.

Cross-Functional Collaboration

• Partner with operations and project management teams to ensure accurate order processing and project handoff.
• Maintain clear communication channels between sales, manufacturing, and supply chain functions.
• Participate in team meetings, trade shows, and customer events as needed.

Additional Expectation

• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You’ll Bring

• Bachelor’s degree or equivalent sales experience required.
• 3–5 years of experience in sales, inside sales, or business development.
• Experience in the data center, hyperscale or manufacturing sectors preferred.
• Strong proficiency with Salesforce (or other CRM platforms), Microsoft Excel, and quoting tools.
• Excellent communication, organization, and time management skills.
• Ability to work independently while supporting multiple projects and deadlines.
• Willingness to travel occasionally (10–25%) for trade shows or customer visits.

What You'll Get

• Pay range: $90,000 USD to $120,000 USD. This role is eligible for a discretionary bonus.
• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy : We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.

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