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IT Support Analyst - Tier 1/2 Field & Onsite Helpdesk

Heartland Coca-Cola Bottling Company, LLC

Heartland Coca-Cola Bottling Company, LLC is seeking an IT Support Analyst in Cleveland, OH. This role involves providing Tier 1 and 2 support for end-users across various locations. Responsibilities include troubleshooting technical issues, managing tickets, and supporting IT projects. The ideal candidate has an associate degree in IT and 3-5+ years of relevant experience, strong customer service skills, and experience with Windows 11. Preferred qualifications include familiarity with Intune and Autopilot. The position may require some lifting and climbing and follows a background verification process. #J-18808-Ljbffr Heartland Coca-Cola Bottling Company, LLC

Vacancy posted 4 days ago
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