Operations Manager

Initial hiring pay range (based on location, experience, etc.): $23-23.75 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: Company-provided Life and Disability insurance Hospital Indemnity, Accident and Critical Illness 401(k) With Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Tuition Reimbursement Crewmember Assistance Program Pet Insurance Perks & Rewards for Restaurant Managers: Weekly Pay!* Competitive pay + monthly bonus Paid Time Off & Sick time 8 paid Holidays a year** Early closure for company events Casual Work Attire *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. **Some locations may vary Job Description Your Role at Raising Cane’s: The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations. Your Impact and Responsibilities: Purpose of the position: Executes Restaurant operations functions Purpose of the position: Acts as manager on duty and opens and closes the Restaurant Purpose of the position: Manages cash handling and ensures accountability General to the role: Enforces Raising Cane’s policies and standards General to the role: Executes shift management meeting Raising Cane’s operations and safety standards General to the role: Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed General to the role: Deploys Crewmembers during a shift General to the role: Provides exemplary customer service General to the role: Utilizes reward and recognition program for the Crewmembers in the Restaurant General to the role: Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) General to the role: Ensures cleanliness of the Restaurant and ensures the facility is in good working order General to the role: Completes other duties as assigned Essential Functions: The following requirements describe what is needed to successfully perform the role. Reasonable accommodation may be provided to support individuals with disabilities: Lift and carry up to 50 lbs., bend, kneel, twist, and reach overhead or below the waist Navigate stairs, move quickly, and stay on your feed throughout the shift Take orders accurately, process payments efficiently, and communicate clearly Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour Maintain a clean, safe Restaurant while following all food safety and company procedures Occasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy) Qualifications Required Qualifications: Must be 18 years of age or older High school diploma or equivalent required 3+ years of Restaurant or retail management experience Possess a valid, state-issued driver's license Must complete all required Raising Cane’s company training programs Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training Detail-oriented, organized and able to manage multiple priorities that may be constantly changing Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly Preferred Qualifications: New Restaurant opening experience Additional Information All your information will be kept confidential according to EEO guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr