Sales Coordinator

ROLE SNAPSHOT Position Title: Sales Coordinator Department: Sales Reports To: Manager, Sales Support Location: Tempe, AZ (On-site, required) Hourly Rate: $19.00 - $22.00 ABOUT BRANDED BILLS Branded Bills is a fast-growing, innovative company specializing in high-quality, custom headwear and apparel. We pride ourselves on creating unique products that combine style, comfort, and exceptional craftsmanship. Our dedication to excellence has earned us a reputation as a trusted provider of branded merchandise for businesses, organizations, and individuals. We're looking for team players who are eager to collaborate, can be flexible in a fast-paced environment, and who are forward-thinking innovators willing to push past the status quo. ROLE SUMMARY Branded Bills makes premium custom headwear and branded merchandise for golf, collegiate and motorsport licensing, and retail. The Sales Coordinator keeps our sales team moving, owning the details that turn a customer request into an order shipped right and on time. We are looking for energy. Someone who cares about every order like it is their own, brings it every day and makes the people around them better. If we have to tell you to slow down and take a day off, you are exactly who we want. KEY RESPONSIBILITIES Order Management: Enter and maintain sales orders in NetSuite accurately; track orders from art approval through shipping; flag and resolve at-risk orders; process changes, reorders, samples and pre-books. Customer & Rep Support: Be the day-to-day contact for assigned accounts on status, proofs, pricing and shipping, responding the same business day; support reps with quotes, samples and catalogs; resolve issues through to close. Design & Production: Submit art requests to the in-house design team, manage proof approvals and coordinate timelines and inventory with production. CRM & Reporting: Keep HubSpot current; maintain open-order and account reports. Sales Growth: Spot reorder, add-on and upsell opportunities; follow up on inbound leads and dormant accounts; know our lineup, decoration options and lead times. Collaboration : Flex across Golf, Licensing and Retail during peak periods; take part in weekly sales meetings. QUALIFICATIONS High school diploma or equivalent; associate’s or bachelor’s in business, marketing or related field preferred. 1–3 years in sales support, inside sales, customer service or order management (B2B a plus); NetSuite, HubSpot or other ERP/CRM a plus. Strong attention to detail, clear written and verbal communication, and the ability to juggle many open items under deadlines. Interest in golf, college athletics, motorsport or apparel is a plus. Who We Want You bring energy. You show up ready, move fast and bring the team up with you. You care. Every order, customer and detail matters to you, and it shows. You own it. You follow through without being chased and fix problems even when they aren’t your fault. You learn fast. You ask why, take feedback well and pick up new systems and products quickly. You want to sell. You look for ways to grow every account you touch. You commit. You want to master this role, not use it as a stepping stone. You’re good people. Honest, humble and someone the team is glad to work next to. WHAT SUCCESS LOOKS LIKE 30 days: Knows the core product lineup and decoration methods; enters orders with supervision. 60 days: Owns order entry and follow-up for an assigned rep group with high accuracy. 90 days: Proactively manages reorders for a set of accounts and contributes to booked revenue. What We Offer Competitive salary commensurate with experience Comprehensive medical, dental, and vision benefits 401(k) with tiered company match and profit sharing Paid PTO Employee discount on all Branded Bills products Parental leave Branded Bills is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr