IT User Support Specialist
Global Channel Management
IT User Support Specialist
Woodbridge Township, New Jersey, United States
39.00 - 40.00 ()
About the Job
IT User Support Specialist II needs 5+ years experience
IT User Support Specialist II requires:
- 3+ years, 5+ years preferred
- Vocational and/or Technical Education Preferred
IT User Support Specialist II duties:
- Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction. Provide second level end-user PC support for staffed locations and remote offices.
- Provide high level on-site call center support
- Perform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI
- Install, configure, and troubleshoot Windows operating systems, MacOS, Microsoft Office Suite other applications.
- Provide incident & problem summaries, status reports, and project status as required
- Comply with and support ITIL change-incident-problem-asset management processes and work instructions
- Coordinate with 2nd and 3rd tier teams to ensure timely resolution of complex end user technology issues and incidents to ensure meeting agreed upon service levels
- Maintain highly accurate inventory records
- Provide end user training and knowledge documentation
- Deploy, procure, and collect desktop equipment from end user.
- Provides day-to-day technical support to employees for a range of hardware and software related systems.
- Under limited supervision, this job responds to problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT User Support Specialist in Woodbridge, NJ vacancy
- ...Position: IT Support Specialist JOB DESCRIPTION: The role will primarily involve EDI development and daily EDI Transactions support for customers, users, and third-party solution vendors. Responsibilities include analyzing EDI requirements and create requirement...SuggestedFlexible hours
EDI Staffing
Avenel, NJ4 days ago - ...Information Technology Professional (IT/CTN/IS) Category /... ...Technician Networks, and Intelligence Specialists keep the Fleet connected,... ...communication systems that support naval operations; as a Cryptologic... ...floors; mix of help desk and user support, network and systems...SuggestedApprenticeshipWorldwideShift work
US Navy
Edison, NJ20 hours ago - ...-career technician delivering first-level support; follows procedures, documents solutions,... ...clearly and effectively to non-technical users. Escalate complex issues promptly to senior... ...Governance & Standards – Audit Follow established IT policies, security protocols, and...SuggestedWork at office
Expeditors
Edison, NJ3 days ago - ...SpikeIT Global Solutions, Inc. is seeking a fully onsite IT support specialist in Newark, NJ. The role covers level 1–2 user support, troubleshooting hardware and software on desktop and laptop computers, and occasional remote problem solving. Qualifications include 4–...SuggestedWork at officeRemote work
SpikeIT Global Solutions Inc
Newark, NJ20 hours ago - ...Job Description Job Description The IT Support is responsible for providing technical support and maintaining the technology infrastructure... .... This position serves as the first point of contact for end-user technical support, ensuring timely resolution of hardware,...SuggestedWork at officeImmediate start
Zakat Foundation of America
North Brunswick, NJ10 days ago - ...than 16 years. For more details, welcome to visit our website Job Description Objective: The IT Support Specialist provides a point for questions and issues generated by users of the company’s systems. He/she is responsible for providing an interface between the IT...Full timeContract workImmediate start
- HCLTech is seeking a Senior Administrator for Desk Side Services in the United States. The role focuses on deskside support, on-site problem resolution, and collaboration with Site Services, AV, Network and Server teams. Requires 1-3 years in service delivery, strong customer...Remote work
- GenScript USA Inc. is looking for an IT Support Specialist in Piscataway Township, New Jersey. The role involves being the initial contact for users facing IT issues, ensuring prompt resolution or appropriate delegation of requests. The ideal candidate will have an Associate...
- We are seeking a proactive and skilled IT Specialist to deliver high-quality technical support across desktop environments. This freelance contractual role offers... ...in supporting enterprise IT infrastructure and end users. Key Responsibilities: 1. Provided end-to-end...Self employmentFreelanceRemote workFlexible hours
$30.54 - $42.16 per hour
...Job Description The primary responsibility of the Endoscopy Support Specialist I will be to obtain core Olympus product, service and operational... ...skills to drive Olympus service business objectives. It will provide endoscopy support service that will strengthen the...Full timeContract workWork experience placementWork at officeLocal areaWorldwideFlexible hoursNight shiftOlympus
Newark, NJ3 days ago- Pay Grade: 29S Context of Job: IT Governance & Client Success is often the first... ...IT-GCS staff members also take the lead supporting productivity, computing applications and... ...for improvements to future users and documentation. ~Researches, evaluates...Full time
University of Delaware
Newark, NJmore than 2 months ago - ...If that’s you, we want to meet you. The Role As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’... ...You’ll also document solutions and help improve our internal IT processes as we grow. Responsibilities Set up phones,...Hourly payLocal areaFlexible hours
Viewline Ventures
Newark, NJ3 days ago - ...diploma or GED, along with an Associate's Degree preferred in Electroneurodiagnostic Technology. Certification in Basic Health Care Life Support is required. Join us to help transform healthcare with a supportive, collaborative team environment. #J-18808-Ljbffr Hackensack...
- Expeditors is looking for an Early-career Technician in Edison, New Jersey to provide first-level technical support. You will assist in system updates, troubleshooting hardware and software, and document solutions effectively. The ideal candidate will possess Windows 11...
$32.41 - $41.94 per hour
...Location: 126 E LINCOLN AVE, RAHWAY, NJ, 07065, US; Rahway, NJ, United StatesPosted: 2026-08-17Sodexo is seeking an Operations Support Specialist for a Life Science Client in Rahway, NJ. This role manages supply inventory, purchase orders, monthly expense reporting, A/R,...Local areaWorldwide$90k
...Job Description We're looking for a Dynamic and motivated IT Support Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build realworld experience in a modern, cloudfirst...Permanent employmentFull timeInternshipNPAworldwide
Newark, NJ2 days ago$57.61k - $78.69k
...New Brunswick Public Schools in New Brunswick, NJ seeks an IT Support Specialist to join the district's information technology team. This entry-level, full-time role provides frontline technical assistance to staff and students, with hardware and software troubleshooting...Full timeContract workNew Brunswick Public Schools
New Brunswick, NJ6 hours ago$57.61k - $78.69k
...Position Type: Technology/IT Tech Specialist Date Posted: 6/29/2026 Location: (CO) Central Office Date Available: 202... ...2027 Closing Date: Until Filled Job Title: IT Support Specialist Job Description: See attached Benefits...Contract workWork at officeNew Brunswick Public Schools
New Brunswick, NJ2 days ago- ...Pay Grade: 28S Context of Job: IT Client Success is often the first point of... ...IT-CS&S staff members also take the lead supporting productivity, computing applications and... ...according to University standards. Educates users on virus protection, backup procedures,...Full timeWork at office
University of Delaware
Newark, NJmore than 2 months ago - ...workforce, we combine advanced biometrics, distributed identity, and user-friendly authentication experiences into a unified platform. We... ...are investing heavily in Customer Success, Implementations, and Support to ensure flawless delivery, high adoption, and world-class...
1Kosmos
Edison, NJ9 days ago - ...tickets, mentor teammates, and guide aging and complex issues to minimize client disruption in healthcare environments. You will install and support Windows Server environments, VMware/Hyper-V virtuals, security hardening, and end-user devices. #J-18808-Ljbffr 日本アバカス株式会社
- NPAworldwide in Newark, NJ is seeking a Dynamic and motivated IT Support Specialist to join our growing team on a full-time, permanent basis. You'll provide frontline support for Windows 11 devices, Microsoft 365 apps, and basic Cisco Meraki troubleshooting, building real...Permanent employmentFull time
$35k - $45k
...Sales Support Specialist TeamLogic IT is a nationwide network of IT support services. At TeamLogic IT, we provide comprehensive computer services along with premier customer service. We take the worry out of your technology by providing the knowledge and skills to...Local areaFlexible hours$29 - $37.15 per hour
...organization, apply now. We are currently seeking a Deskside Support Lead Technician to join our team in Edison, New Jersey (US-NJ),... ...installations. Provide excellent customer service to a large end user base including VIP's onsite at customer’s location regarding...Temporary workWork at officeLocal areaRemote workFlexible hours$28.3 per hour
...Position Details Peer Support Specialist II – Part Time Job Category: Staff & Executive – Healthcare Department: UBHC – NJ Hopeline Position... ...mental health care field. Self‑identified current or former user of mental health or co‑occurring services with at least one year...Hourly pay16 hoursFull timePart timeRemote workWeekend workAfternoon shiftRutgers University
New Brunswick, NJ3 days ago- ...Job Description Job Description Description: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas...Work at officeRemote workFlexible hours
Celerant Tech
Iselin, NJ5 days ago - Job ID: 22827651Reference Number: 24-00813Title: Production Support ManagerLocation: Iselin, NJ, 08830Posted Date: 2024-08-28Contact: Shyam... ...: (***) ***-****Company: HAN StaffingProduction Support Manager IT OperationsNeed Manager level candidateCharlotte, NC - Dallas, TX...
$28.3 per hour
...Rutgers University is seeking a part-time Peer Support Specialist II in New Brunswick, NJ, providing support for callers to the 988 Lifeline... ...care experience, and self-identification as a current or former user of mental health services. Compensation includes hourly pay...Hourly payPart timeRemote workAfternoon shiftRutgers University
New Brunswick, NJ3 days ago- ...Desktop SupportRole: Desktop Support Location: Newark, NJ / Olathe, KS (Onsite) FulltimeMust Have Technical/Functional Skills4-5 years... ...upgrade of windows 11 on Laptops and Desktops.Experience in resolving user issues related to OS and laptop/desktop hardware issues....Remote work
AceStack LLC
Newark, NJ2 days ago - ...The Senior Peer Services Coordinator supports the implementation and day-to-day operations of Community Peer Recovery Center (CPRC)... ...volunteers. Provide guidance and support to peer recovery specialists and recovery center staff as assigned. Participate in all required...Local areaWeekend workAfternoon shift
Prevention Links
Sewaren, NJ2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT User Support Specialist. Be the first to apply!
Related searches
- IT support Woodbridge, NJ
- IT tech support Woodbridge, NJ
- software technical support Woodbridge, NJ
- line support engineer Woodbridge, NJ
- technical product support Woodbridge, NJ
- tech support engineer Woodbridge, NJ
- tech support Woodbridge, NJ
- IT technical support Woodbridge, NJ
- technical support Woodbridge, NJ
- technical customer service advisor Woodbridge, NJ