Transportation Dispatcher

Transportation Dispatcher – Help Us Deliver Exceptional Service in Houston, TX! zTrip, the nation’s largest taxi transportation provider, is expanding—and we’re seeking a dependable Transportation Dispatcher to join our team in Houston, TX. In this essential role, you’ll help keep operations running smoothly by coordinating drivers and ensuring passengers receive prompt, reliable service. If you thrive in a fast-paced environment and enjoy quick problem-solving, this is the opportunity for you! What We Offer as a Transportation Dispatcher: Comprehensive Benefits – Health, Dental, Vision, and Life Insurance Work-Life Balance – Paid Time Off and Holiday Pay Retirement Benefits – 401(k) with Company Match Hours: M-F 8AM-5PM Key Responsibilities of a Transportation Dispatcher: Route Management – Plan and oversee efficient routes to ensure timely passenger pickups Schedule Coordination – Track and adjust driver schedules in real time Customer Care – Address transportation concerns and respond to inquiries professionally Driver Support – Provide assistance with route updates and on-the-go adjustments Communication Excellence – Manage inbound and outbound calls with professionalism and clarity Service Quality – Deliver exceptional customer experiences with every interaction Qualifications of a Transportation Dispatcher: High School Diploma or GED required 2+ years of call center or customer service experience preferred Strong communication, organization, and problem-solving skills Ability to manage multiple tasks in a fast-paced setting Detail-oriented with a focus on accuracy Proficient in Microsoft Office (Outlook, Word, Excel) Dispatching, scheduling, or transportation experience is a plus Ready to build your career with a company that values teamwork and growth? Apply today and become part of the zTrip mission to provide reliable, high-quality transportation services in Houston and beyond! #J-18808-Ljbffr