Patient Scheduler - Transplant Clinic
University of Mississippi Medical Center
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Job Requisition ID
R00052146
Job Category
Clerical and Customer Service
Organization
Transplant Clinic
Location/s
Main Campus Jackson
Job Title
Patient Scheduler - Transplant Clinic
Job Summary
Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles the pre-registration process using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed.
Education & Experience
Education and Experience Required
High school diploma/GED
Certifications, Licenses, or Registration required
N/A
Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities
Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.
Responsibilities
- Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
- Pre-registers all new patients scheduling appointments with 95% accuracy.
- Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
- Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
- Completes data entry of pre-registration notes in the scheduling system.
- Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
Physical and Environmental Demands
Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type
Full time
FLSA Designation/Job Exempt
No
Pay Class
Hourly
FTE %
100
Work Shift
Day
Benefits Eligibility
Grant Funded
No
Job Posting Date
10/25/2026
Job Closing Date (open until filled if no date specified)
10/27/2026
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