Process Improvement Specialist

Process Control Training Specialist Position Summary The Process Control Training Specialist is responsible fordelivering high-quality technical training to customers, channel partners, andinternal personnel on process instrumentation and industrial automationtechnologies. This customer-facing role develops and delivers classroom,virtual, and hands-on training focused on the installation, configuration,commissioning, operation, troubleshooting, calibration, and maintenance ofindustrial instrumentation. Working closely with Sales, Service, Marketing, andmanufacturing partners, the Process Control Training Specialist ensurescustomers receive practical, application-focused training that improvesequipment reliability, operational efficiency, and workforce competency whilesupporting the organization's training initiatives. The position is based in Greenwood, IN. Essential Responsibilities Customer Training & Technical Education Deliverinstructor-led technical training at company facilities, customer sites,and virtual platforms. Conducthands-on training covering installation, configuration, commissioning,diagnostics, troubleshooting, calibration, and maintenance ofinstrumentation. Traincustomers on modern device configuration software, Ethernet-basedindustrial communications, and industry best practices. Evaluatecustomer knowledge and tailor training programs to meet specificapplication and operational requirements. Promotesafe work practices and proper instrumentation lifecycle management. Curriculum Development Develop,maintain, and continuously improve technical training materials,presentations, student guides, laboratory exercises, and competencyassessments. Updatecourse content to reflect new products, software revisions, communicationtechnologies, and industry standards. Collaboratewith manufacturing partners to incorporate current product information andtechnical resources. Customer Support & Program Development SupportSales and Service teams by providing technical expertise and customertraining solutions. AssistMarketing with promoting scheduled training classes. Measuretraining effectiveness through written and practical evaluations andrecommend follow-up training as needed. Identifyopportunities to expand customer training offerings based on industrytrends and customer needs. Performother duties as assigned. Travel Travel to company locations, customer facilities andmanufacturer training centers is required on an as-needed basis. Up to 50% overnighttravel may be required depending on customer schedules and training facilitylocations. Qualifications Education Associate degree in Engineering Technology, Instrumentation,Electronics, Industrial Automation, or a related technical field, or anequivalent combination of education and experience. Experience 7+years of experience in process instrumentation, industrial automation,field service, technical support, or applications engineering. Experiencecommissioning, configuring, and troubleshooting industrialinstrumentation. Previouscustomer training, mentoring, or instructional experience preferred. Core Competencies Customer-focusedcommunication and relationship building Technicalexpertise in flow, level, pressure, temperature, and analyticalinstrumentation Instrumentcommissioning, startup, and diagnostics Ethernet-basedindustrial communications and device configuration software Strongpresentation, facilitation, and public speaking skills Organization,planning, and project management Continuouslearning and commitment to emerging technologies Physical Requirements Abilityto stand for extended periods while conducting training. Abilityto lift and transport training equipment up to 40 pounds. Abilityto travel by automobile and commercial airline as required. Abilityto work safely in industrial environments while using appropriate personalprotective equipment (PPE). What We Provide Competitive pay and comprehensive benefits.Opportunities for professional growth inautomation and electrical design. A safe andsupportive work environment with opportunities for skill development. #J-18808-Ljbffr