Property Administrator

Job Description

Job Description

Job Type: Regular full-time  

FLSA Status:  Exempt 

Pay Type:  Salary 

Compensation:  $60,000 - $70,000 annual base salary

Additional Compensation: Eligibility for 5% annual performance bonus of annual regular wages, subject to Hempel’s performance bonus program, business performance, and individual eligibility criteria then in effect

Reports To:   Director of Property Management

Work Location:  West End – St. Louis Park, on-site  

Schedule:  Monday–Friday, 8am – 5pm (occasional early mornings, evenings, or special events as needed)

About Hempel Real Estate

Hempel is a commercial real estate firm based in Minnesota with investments across the Midwest. Hempel has experience on every level of real estate transactions, and we specialize in new and adaptive re-use projects. Since 2001, Hempel has acquired and developed more than $1 billion worth of office, retail, multi-family residential, hospitality, industrial, and parking. Hempel Real Estate is a team of hard-working innovators who are passionate about making lives better by making buildings better. We care about more than just providing exceptional commercial real estate services. We work hard to add value to each project. 

Our Core Focus

Making lives better by making buildings better.

Our Core Values

Great missions are built on strong cultures – and strong cultures start with shared values. Here’s what we stand for, and what we look for in our teammates:

• We ACT WITH URGENCY. We focus on what matters most and take action with purpose and speed.
• We are GRITTY. We possess courage and resolve, showing persistence in the face of challenges.
• We are SQUARED AWAY. Implies everything is in its rightful place, and the situation is well-managed and under control. 
• We are INQUISITIVE. We can formulate questions that lead to meaningful and insightful answers.

About the Role

Hempel Real Estate is seeking a highly motivated Property Administrator to be responsible for supporting the day-to-day operations of a suburban retail portfolio. This hands-on, customer-service-oriented role assists with tenant relations, property operations, financial administration, lease administration, and maintenance coordination. Working closely with tenants, vendors, accounting and internal teams, the Property Administrator helps maintain attractive, well-operated properties. Additionally, this position supports tenant satisfaction and retention and contributes to the portfolio's operational and financial goals and success.

Key Responsibilities (are inclusive of but not limited to)

• Serve as a day-to-day contact for tenants
• Respond to inquiries and service requests and follow through on resolution
• Coordinate vendors and contractors for routine maintenance, preventive maintenance, and repairs
• Assist with obtaining bids and verifying completed work
• Review and code invoices for approval, verify charges against contracts and completed work, and coordinate with accounting to resolve discrepancies
• Monitor tenant receivables and assist with payment follow-up, billing questions, and account reconciliation in coordination with accounting and the Property Manager
• Assist with annual operating budgets, monthly financial reviews, expense tracking, and budget variance explanations
• Support annual common area maintenance (CAM) reconciliations by reviewing expenses, organizing supporting documentation, and assisting with tenant questions
• Maintain lease files, tenant and vendor contact information, certificates of insurance, service contracts, and other property records
• Track lease obligations and critical dates, including renewals, expirations, and notice deadlines, and flag required follow-up for the Property Manager
• Coordinate tenant move-ins, move-outs, and space turnover, including inspections, access, utilities, and communication with relevant teams
• Perform other duties as assigned

Minimum Skills & Qualifications

• Associate’s or bachelor’s degree in business, real estate, or a related field
• Previous experience in property management, property administration, facilities coordination, or a related role
• Strong customer-service skills and the ability to build productive relationships with tenants, vendors, and colleagues
• Excellent organizational skills, attention to detail, and follow-through while managing competing priorities across multiple properties
• Working knowledge of accounts payable, accounts receivable, budgets, and basic property financial reports
• Ability to travel between portfolio properties for inspections, tenant meetings, and vendor coordination

• Ability to manage multiple projects and deadlines in a fast-paced environment

• Excellent verbal and written communication and problem-solving skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Highly professional

Desired Qualifications & Characteristics

• Commercial retail experience
• Familiarity with commercial leases, CAM expenses, and property maintenance processes
• Strong organizational and multitasking abilities
• Highly dependable and resourceful
• Team-oriented
• Ability to work in a fast-paced environment and balance competing priorities while delivering accurate and quality work
• Continuous improvement mindset
• Strong attention to detail with the desire to think critically and creatively
• Ability to work independently and meet deadlines
• Experience with property management or accounting software
• Takes ownership of responsibilities, actions, and results
• Self-starter with strong drive, energy, and passion for both individual and team-oriented goals

• Calm under pressure

Additional Requirements

• Ability to travel occasionally for team events and meetings or collaboration
• Exceptionally self-motivated with the ability to work autonomously
• Proactive communicator across email, verbal, and instant messaging
• Must be 18 years or older

• Must have unrestricted work authorization to work in the United States

Our Benefits Offered

• Medical insurance coverage - covered 90% by employer for the employee
  • HSA-eligible medical plans
• Dental insurance coverage
• Vision insurance
• 401(k) plan - 4% match on a 5% contribution
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• Accidental insurance
• Critical illness insurance
• Hospital indemnity insurance
• Employee assistance program (EAP)
• Pet insurance
• Flexible planned paid time off
• Paid company holidays
• Family day
• Free downtown parking
• Class A onsite amenities which include access to:
  • Fitness center

• Sauna
• Cold plunge
• Pickleball court
• Golf simulators

Hempel Real Estate is committed to building a diverse and inclusive work environment. We are proud to be an equal opportunity employer and welcome all applicants regardless of race, color, religion, creed, gender, sexual orientation, marital status, gender identity, national origin or ancestry, age, citizenship, disability, pregnancy, veteran status, or any other basis protected by applicable law. If, as an individual with a disability, you need reasonable accommodation during the application process, please contact Human Resources. Hempel Real Estate is an equal opportunity/affirmative action employer.

A note on our hiring process: Hempel Real Estate may use AI tools to assist in organizing and summarizing candidate information during the review process. All hiring decisions are made by humans. AI assistance is never the sole basis for advancing or declining any candidate.