Logistics Systems Administrator

Job Description

Job Description

ABOUT US:

Ausitn Lighthouse for the Blind a non-profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic-minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door.

Today, Austin Lighthouse for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans.

Our Core Values guide us in everything we do: LIGHT : L eadership, I ntegrity, G rowth & Innovation, H eart, and T eamwork.

Austin Lighthouse for the Blind offers a variety of benefits to include : 403(b) retirement plan; health insurance; dental insurance; vision insurance; employee assistance program; life insurance; paid time off; paid holidays; employee appreciation events; and more.

Job Summary

The Logistics Systems Administrator supports the integration of warehouse operations and technology systems within Austin Lighthouses' third-party logistics (3PL) environment. This role ensures that Warehouse Management Systems (WMS), DLA interactions, and warehouse processes are aligned to support accurate inventory management, efficient order fulfillment, and compliance with organizational and regulatory standards. The position is critical to enabling scalable, data-driven logistics operations while supporting TAB's mission of creating meaningful employment for individuals who are blind or visually impaired.

Responsibilities

• Oversees daily 3PL warehouse workflows including receiving, storage, inventory control, picking, and shipping operations; ensures adherence to all operational standard operating procedures (SOPs).
• Monitors and reports on key performance metrics including inventory accuracy, order fulfillment performance, and warehouse throughput.
• Administers and supports warehouse technologies including WMS and ERP-integrated systems; ensures system configuration aligns with operational processes such as pallet-based inventory tracking.
• Troubleshoots and resolves system transaction errors and equipment issues impacting operations; partners with IT to improve system performance, automation, and integrations.
• Analyzes and optimizes warehouse workflows to drive efficiency, productivity improvements, and reduction in errors and rework; develops, maintains, and enhances SOPs and work instructions.
• Ensures compliance with ISO 9001 Quality Management System requirements, internal policies, and audit standards; supports corrective and preventive action (CAPA) processes.
• Maintains real-time visibility and accuracy of inventory data; leads cycle counts and inventory reconciliation; validates system transactions against physical inventory.
• Provides guidance and support to warehouse supervisors and team leads; assists in training staff on systems, processes, and compliance requirements.
• Partners with cross-functional teams including Shipping, Receiving, Stock Control, and IT to ensure coordinated and efficient operations.
• Supports customer-specific warehouse configurations and service level expectations; serves as a technical liaison for customer onboarding, system setup, and warehouse process alignment.
• Leads continuous improvement initiatives aligned with operational and customer requirements.
• Complies with and assists other employees understand and comply with TAB's policies and procedures.
• Behaves in accordance with the key behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT).
• Complies with and understands TAB's policies and procedures.
• Holds self and others accountable for behaving in accordance with behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT).
• Other duties as assigned

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Knowledge, Skills and Abilities

• Knowledge of warehouse management systems (WMS) and ERP-integrated platforms
• Proficiency with SQL databases, interface engines, and EDI platforms
• Knowledge of ISO 9001 Quality Management System requirements and audit processes
• Ability to analyze operational data and develop process improvement strategies
• Effective oral and written communication skills across technical and operational teams
• Ability to lead and coordinate cross-functional teams in a dynamic warehouse environment
• Technical aptitude in warehouse systems, data management, and reporting tools
• Able to read, comprehend and understand information and ideas presented in writing or in alternative form
• Able to multitask, prioritize, and manage time efficiently
• Demonstrates sound work ethics
• Possesses cultural awareness and sensitivity

Supervisory Responsibility

• None

Communication & Contacts Required

• Employees, departments, managers, executives, & vendors.

Decision Making/Judgment Required

• Makes decisions as per Standard Operation Procedures and Company Policies

Minimum Education and Experience

• Bachelor's degree in Supply Chain, Logistics, Information Systems, or a related field; or equivalent combination of education and experience
• Five (5) or more years of experience in warehouse operations, preferably in a 3PL environment
• Experience administering or supporting Warehouse Management Systems (WMS)
• Experience with SQL databases, interface engines, and EDI platforms
• Experience with ERP systems (e.g., SyteLine or similar platforms)
• Familiarity with ISO 9001 or other regulated quality environments
• Experience with process automation and reporting tools (e.g., Power BI)
• Experience in government or contract logistics environments

Physical Requirements

With or without reasonable accommodation, employees in this position must be able to:

• Work in a warehouse environment with exposure to industrial equipment and materials handling.
• Frequently walk, stand, and move throughout the facility during the course of the workday.
• Occasionally lift and carry items weighing up to 30 pounds.
• Operate standard office equipment including a computer for extended periods.
• Navigate warehouse floor areas, including areas where forklifts and other industrial equipment operate.
• Ability to work in conditions with varying temperature, including cold and/or heat.

ADDITIONAL NOTES:

• Background Check and Drug Screen required
• Internal and external applicants accepted
• Verifiable documentation of ability to work in the US

Individuals who are blind or visually impaired are encouraged to apply

AUSTIN LIGHTHOUSE FOR THE BLIND, A NON-PROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER

Austin Lighthouse for the Blind provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. In addition to federal law requirements, TAB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

visit: EEO is the law. To review your rights under Equal Employment Opportunity, please .pdf

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned or reassigned. This job description is subject to change at any time.