Business Assistant I

Front Desk Patient Coordinator Dental

We are looking for a friendly, organized, and patient-focused Front Desk Patient Coordinator to join our dental team in Crestview, FL. The ideal candidate enjoys building relationships with patients, providing excellent customer service, and helping a busy dental office run smoothly and efficiently.

What You'll Do

• Welcome patients and create a positive first impression
• Answer phones, schedule appointments, and manage the patient schedule
• Verify dental insurance benefits and assist with insurance questions
• Coordinate patient care and communicate treatment and financial information
• Collect payments and maintain accurate patient account information
• Confirm appointments and follow up with patients as needed
• Help maintain a productive schedule by filling openings and minimizing cancellations
• Work closely with the clinical team to ensure a smooth patient experience
• Provide exceptional customer service from check-in through check-out

What We're Looking For

• Previous dental front-office experience preferred
• Knowledge of dental insurance, scheduling, and front-office processes
• Excellent communication and customer service skills
• Friendly, professional, and comfortable speaking with patients
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Dependable, team-oriented, and motivated to grow

What We Offer

• Competitive pay
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Full-time, stable schedule
• Opportunities for professional growth and advancement
• Supportive, team-focused work environment

If you enjoy helping patients, building relationships, and being an important part of a successful dental team, we'd love to hear from you!