Medical Assistant I

Mass General Brigham Medical AssistantMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.Essential FunctionsInterview patients to obtain medical information and measure their vital signs, weight, and height.Show patients to examination rooms and prepare necessary equipment for healthcare providers.Record patients' medical history, vital statistics, or information such as test results in medical records.Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.Clean and sterilize instruments and dispose of contaminated supplies.QualificationsEducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsBasic Life Support [BLS Certification] - Data Conversion - Various Issuers preferredCertified Medical Assistant - Data Conversion - Various Issuers preferredExperienceDirect MA experience or medical field work 0-1 year preferredKnowledge, Skills and AbilitiesStrong interpersonal and communication skills are essential for success in this position.Ability to prioritize tasks in complex and busy environments.Accuracy and attention to detail.Comply with all local, state, and federal privacy and confidentiality rules and regulations.Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.Comprehensive knowledge of medical terminology, procedures, and protocols.Proficiency in electronic health record (EHR) systems and medical office software.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Managing one's own time and the time of others.Additional Job Details (if applicable)Remote TypeOnsiteWork Location2014 Washington StreetScheduled Weekly Hours32Employee TypeRegularWork ShiftDay (United States of America)Pay Range$22.00 - $24.94/HourlyEEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.